EDC

After stopping at the EDC at toddington M1 southbound it has given me a bit of a bad taste for motorway services. The level of service was horrendous, ordered a full breakfast and a normal breakfast. My girlfriends breakfast she was only given 1 sausage and the menu said 2 and the slice of bacon was hardly a slice at all but more like a piece of a slice. Then to my breakfast, Again the bacon was so small it was almost non existant, and no fried bread was given. When I asked for this the girl serving me, turned to the cooker and took this dripping with fat uncooked piece of bread from there and placed it on my plate. I went to the till and told the guy he could have the breakfast back as I wasn't having it, and he still tried to charge me. Avoid this place like the plague. They dont seem to have any sort of customer service or cooking skills at all. They are also well over priced.

Stopped at the EDC at Southwaite recently - a little pricey, but on a par with somewhere like Weatherspoons for a fish and chips! Some deals like 99p drink with a meal or 99p portion of chips with a butty. Made a nice change from the monotomy of BK, KFC etc.

Layout is a bit like a worplace canteen, but portions were decent enough - and the kids meals were huge! Food was served with plastic plate covers to keep it hot until you're at a table.

Utterly appalling. I stopped at Blyth services and ordered two all day breakfasts which were cold, congealed and downright unpleasant. One of the tomatoes was dry and brown, and the (hugely overpriced coffee) was cold and tasteless. I had to demand a refund

On top of all this the man that served me at the till had black fingernails, while I watched another serving an old couple and placing their soup on top of the counter completely out of their reach. I had to reach it down for them.

In summary, avoid moto services like the plague if you can, I know I will.

Ferrybridge. What can I say - utterly horrendous.

I paid £3.49 for a beef salad sandwich that ended up being a pile of fat and gristle that someone had smothered in vinegar for some reason.

I will never ever set foot in this atrocious outlet ever again, at any location.

Today (25/6/10) we visited EDC at Toddington Southbound at about 5.30pm, what a waste of time and money. Had to wait for fish to be cooked individually although several people waiting for it. My wife had lasagne and chips and was dished up 5 chips and a lasagne that had died recently. Long wait for fish and I had a discussion with the Assistant Manager Ana Santos Who obviously could not have cared less if she had tried. Clearly skipped the customer service training day on induction. Very poor service, food Poor but they hav something of a captive audience. Time out of my life that I won't get back.

M1 Northound Toddington Services.
I asked for a breakfast bap but with no egg. I was asked if I would like something else instead. I replied 'bacon'

'Sorry Sir, we can't exchange vegetable for meat' !!!!!!!!!

So after eating - and thinking about this a little - I decided that I wasnt going to be told that an egg was a vegetable and went back to the girl who served me to ask her opinion. As she was just doing as she was told I ended up speaking to the manager who said that although it was her call, it was a group wide policy that eggs were vegetables.

I suggested we do a poll of a few people to give them the choice to see what general opinion was. I mentioned that if you look up vegetable in the dictionary the definition mentions plants whereas eggs come from the back end of a chicken - making them animal produce. I mentioned that vegans dont eat eggs and would object...

Whatever... having been up since 3 in the morning I wasnt especially in the mood to argue. Instead I'll vote with my feet and won't be eating at EDC again.

Oh and heres a tip.. dont pay 20p for a tomato sauce - go and get one from the fast food outlet round the corner for free.

On way home from a few days in New York stopped at Reading West Services and went to EDC for a bacon sandwich! What a mistake £7.98 for a pathetic attempt at 2 bacon sandwiches. In this day and age I find it amazing that we are subjected to what can only be described as trash food hardly suitable for human consumption and at "service" stations we pay premium prices for the privilege. Profit yet again before standards, we should all complain when subjected to pathetic standards of food / service then we may eventually get to some acceptable standard within the 21st Century!!

Met my daughter at Doncaster N/E Moto Hospitality on Sunday 1st November 1105am and ordered breakfasts from cashier Allan Trans#88. No fried eggs available and very little scrambled also. Only 2 hash browns and 2 pieces bacon.
Long wait. Told could not have fried eggs. issued remaining scrambled ( very small quantity) and promised more. Put in more hash browns but never forthcoming. Only 3 sausages available on tray. Availability disgraceful, sparse brekfast but charged full price. Will not buy from EDC again.

had to stay at cardiff west on tuesday and wednesday. 1st and 2nd sept. Ate(or tried to) at the eat and drink co. the food was of really poor quality. the fish and chips was batter and chips. no fish was found. food was returned and replaced. ended up getting refund. everybody but especially lorry drivers who have no choice but to eat there deserve decent food and enough on their plates. the food was disgusting and very expensive. just because we have to eat there does not mean they can serve cold inedible food.

After queueing for about 10 minutes in the EDC in Doncaster North, the board was changed from the breakfast menu to the main one. The woman in front of me was then served a breakfast, and when I asked for it as I'd been waiting so long for it I was refused, and talked to in an arrogant manner.. in the end got a Burger King instead.

Is it that much effort to say 'excuse me, is anyone waiting for breakfast? we wont be serving them now' when you change the board instead of ignoring the queueing customers?