Motorway Services Online

Folkestone services

Stop 24
Facilities | Rating | ReviewsFolkestone
Road:M20 at J11
(also accessible to traffic on the A20 and the B2068)

Address:Stop 24 Services
Stanford Intersection
CT21 4BL
Telephone number:01303 760273/4
Signposted from the road?Yes
Grid reference:TR132372
Services type:Single site located at a junction.
Stop 24's official website

Folkestone is located just minutes from the Eurotunnel and the Port of Dover. It also doubles up as a 'Port Early Arrival Facility', meaning that anyone early for their ship or a train can stop by and rest before heading onwards.


Catering: Cafe Barista, Chopstix Noodle Bar, KFC, Subway Shops: WHSmith Main Amenities: Coach Interchange, Ferry Timetables, Free Cash Machines, Harbour Shipping (Bureau de Change), Picnic Area, Quicksilver, Showers, Motel: none Forecourt: Shell (with: Autogas LPG), Select, Costa Express, Deli2go, Air1 AdBlue, Car Wash

Parking Prices

First two hours free for all vehicles. After this, cars must pay £6 per 24 hour period. Tickets can be bought at the self service pay point next to the Bureau de Change.

Parking is available for caravans, motorhomes and HGVs in designated areas. The first two hours are free and overnight parking costs £20 or £24 to include a £5 meal voucher. The overnight parking includes free use of the Shower facilities in the main amenity building.


Sitting against the Channel Tunnel Rail Link, Folkestone officially opened on the 9th January 2008 but the services themselves actually opened a few days earlier (before any of the signs were put up), giving them the nickname 'the secret services'. Many of the units didn't open until a few days later, and the hotel, a Days Inn, wasn't scheduled to open until Autumn 2008. However, it wasn't built at all and to this day, there is no hotel at the site.

It's located at the first exit after the Channel Tunnel, perhaps making lorry drivers from France navigate local traffic on their way to the toilet wasn't the smartest of ideas.

Having been removed from just about every service station, Wimpy made a surprising return to the services. It was then removed again in 2013.


Several plans for these services were originally submitted in the early 1990s, but the Department for Transport rejected them all as it said they weren't suitable. In 2010 Henry Boot Developments tried to sue several companies for misrepresenting the number of visitors, facilities and signs on the motorway these services would get. The case was dismissed.

The original plans were for the services to be open by November 2007.

Until it opened, Maidstone was the only service area on the 50-mile M20 motorway.

The Name

Folkestone, until recently, didn't actually have a name. Stop 24, the operator, called it Stop 24 and Extra, who own the petrol station and lease it out to Shell, called it Folkestone. As if this wasn't enough, the locals called it Westenhanger and the Highways Agency called it Saltwood! The signs on the road didn't use to refer to it by name, simply as 'services and port early arrivals'. However, by 2015, signs were erected referring to them as Folkestone services.

Survey Results

In 2010 the services won a five star loo award.


Maidstone (23 miles)Services on the M20 no official services
Moto's Facilities at Dover Port (A20, 14 miles)

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