The Original Five
It is well established that the oldest motorway service area can be found on the M1, however there has always been some confusion over exactly which one it is. This page aims to put an end to the misinformation which has made its way onto government websites, television documentaries and even the M1's own birthday celebrations, and it aims to tell the remarkable story of how the British motorway service station really was created at the same time.
Investigating the Options
It was early 1958 and the opening of the first section of the M1 was set to revolutionise travel between London and The Midlands, but hauliers had raised concerns that a ban on private properties adjoining the motorway would mean there would be nowhere suitable for them to take a break, and that this meant they would have to stick to the old, congested A5 they knew well.
To tackle this, and ensure the new road wouldn't be littered with broken down vehicles, five possible sites for rest areas were identified. These were:
- SA1: Redbourn between J9 and J10
- SA2: Toddington between J11 and J12
- SA3: Newport Pagnell between J14 and J15
- SA4: Rothersthorpe (Northampton) between J15 and J16
- SA5: Watford (Watford Gap) between J16 and J17, the most famous of them all
Note that the road originally ran from today's J5 and J18. The SA Numbering System went on to be continued by most service stations over the following 20 years.
With no idea how businesses would feel about setting up on this unprecedented design of road, 300 interested catering and motoring firms were sent a questionnaire asking which of the five sites they would prefer, what facilities they would provide, and what regulations they felt would be appropriate. They would then take the two most popular locations and develop them in more detail.
67 replies were received, most proposing breakdown, repairs and first aid facilities, and asking for a long lease of up to 99 years. Some of the more unusual ideas came from Wall's ice cream, who were happy with a kiosk at Redbourn and Watford Gap, and from a firm called Motorinns, who were proposing five motels so large they would have left no space for anything else.
Amongst those replies were two familiar names: Northamptonshire-based recovery firm Blue Boar and a proposed partnership between Fortes and Blue Star, both coming up with their first proposals for a new design of transport café, the latter's predictably being more lavish. Not so well-known was the most popular location: Redbourn had received the most votes, followed by Watford Gap. Nervous businesses evidently felt more trade could be found at the end of the road.
Armed with this information, the Ministry decided that the new M1 should have services at Redbourn and Watford Gap. This left a huge gap between facilities, so it was decided a small petrol station would be built at Newport Pagnell too, and the remaining two sites would be bought but left empty until traffic levels required them.
It has been reported many times that British service stations were inspired by visits to those in Italy, Germany and North America. This is true, but their influence is exaggerated. Between the mid-1950s and mid-1970s many government foreign service station comparison trips were made, but they were mostly interested in the highway design and legal arrangements, rather than copying their building design.
The whole creation of the service station had been an afterthought, and there was already a spanner in the works: objections from local residents meant the land at Redbourn couldn't be purchased. Unable to get the necessary amendments through fast enough, Redbourn was formally dropped from the plans, leaving behind just two and a further two reserve sites. Fearing scenes of large, empty buildings, the Ministry deliberately acquired tiny plots of land for each of those services - perhaps their biggest mistake yet.
By now it was April 1959 and work on the motorway had not only started, but wasn't far from completion. For vanity if nothing else, the government were keen to get it open as quickly as possible. Meanwhile, a revised list of firms interested in designing the first service area now stood at 64. Documents explaining the chosen sites and regulations were sent to them all, and they were asked to propose a design and rent agreement, which would be analysed by experts in finance, catering, business and highway design.
The response to this is explained in detail on the Newport Pagnell and Watford Gap pages, however in short both sites had an impressive proposal from Motorway Services Ltd, the combined Blue Star and Fortes firm. However, they were given a run for their money at Watford Gap by Blue Boar, who had the added benefit that they would be able to recover vehicles from the motorway efficiently using their existing base in Watford village.
It has been suggested many times that Blue Boar won Watford Gap as compensation for them losing business to the motorway. Of the hundreds of businesses along the A5 who faced this problem, Blue Boar were the only ones to make a realistic proposal. They won the bid fair and square, but the opportunity to play on the fact they were sticking up for a little firm was not missed on the government of the time. Thanks to political spin, a myth was born.
The other reason Blue Boar made a good pairing with Fortes & Blue Star was that the latter had suggested something which would impress the highest class of motorist, and if that market share turned out not to be interested, the government stood to lose a lot of money in rent. Blue Boar's proposals were about providing the bare minimum catering to lorry drivers who were using the road to work. It is not true to suggest that one was designed for cars and the other for lorries, but the motorway service station as a concept was still an experiment and the two operators who had been selected had completely different ideas of who would be visiting them.
The new owners of the two services had been chosen, but their plans had to get through a lot more hurdles before they could be considered complete. The date was now September 1959, the motorway was expected to open in two months time, and the motorway's contractors did not even know where the car parks were supposed to be. Panic was about to become an emergency.
The two operators were asked to drop everything and instead work on urgent plans to get something ready to open with the motorway in November. Faced with the very real prospect of having to sell fuel from jerry cans, Blue Star (Newport Pagnell) managed to get something described as "reasonably attractive" open in time with a recovery truck, a small filling station and a temporary toilet block.
Blue Boar (Watford Gap) decided it would be easier if they built something which could be adapted into their final plans. They went on to be hampered by poor weather, failed deliveries and expensive earthworks, and were able to offer only fuel when the motorway opened on 2 November 1959. The toilet block opened a full two weeks later. Despite its reputation for being the oldest service station in the country, Watford Gap was two weeks late to the party. When it did open, its makeshift arrangement was described as "dull and depressing".
The motorway was open and it had toilets to be used. Remarkably, hiding behind all their publicity about how great the motorway was, the Ministry managed to avoid any complaints about the lack of food or late opening of the toilets. But that was a temporary situation and it was time to get the real plans going.
An agreement was reached that the permanent services would be complete in April 1960. This time, the Ministry were to blame as designs were slow to be approved and car parks were slow to be constructed. The actual opening dates were as follows:
- 15 August 1960: Newport Pagnell northbound café
- 17 August 1960: Newport Pagnell northbound restaurant
- 13 September 1960: Watford Gap northbound, and footbridge
- September 1960: unpublicised date on which the southbound café at Newport Pagnell opened
- 1 October 1960: Watford Gap southbound café
Through August and September, an agreement was reached to see southbound traffic at Newport Pagnell use the rear access so they could park in the northbound car park, as the footbridge wasn't ready.
Note that Newport Pagnell, which is often seen as the less successful brother of Watford Gap, once again beat it to the title of opening first.
A Grave Error
By the end of 1960 the new services were open. It is quite shocking then that by early 1961, Blue Boar were requesting permission to extend Watford Gap.
The services had been built on the assumption that one in seven cars passing them would stop. The actual figure was one in four. Blue Boar's rudimentary catering arrangements and Fortes' prestige were both big hits with their target audience and they were unable to keep up with demand.
To add to the problems, another panic-stricken late change to policy saw maintenance compounds added next to service areas where land had been severed by road construction but wasn't being used. At Newport Pagnell, no such land was available, so it was taken from the tiny acreage reserved for the service area.
Despite all this, the size of the services was actually much bigger than the original plan, causing the cost to the Ministry to spiral.
By far the biggest problem which had arisen wasn't on the M1 at all. Back in 1959, design work on parts of the M2, M5 and M6 were at an advanced stage. They were hoping to learn lessons from Watford Gap and Newport Pagnell but with nothing open at the time, instead they had to nervously copy that approach and, as a result, eight more severely undersized and unevaluated services were created. It is from this mould of panic that much of the service station as we know it was created.
With the situation at Newport Pagnell reaching another state of crisis and Redbourn still off the cards, a quick study of suitable sites concluded Toddington needed to be built quickly. It was actually treated as an overflow for Newport Pagnell. The other reserve site at Rothersthorpe opened in 1977.
When asked about motorway services in the 1960s, people will often talk about bold architecture and fine-dining restaurants. These followed the Newport Pagnell model, and Keele was actually described as "an improved Newport Pagnell". However, this style quickly went out of fashion, and most services since have copied the utilitarian style of Watford Gap.
Being a few miles from the northern end of Britain's only motorway made Watford Gap a memorable reference point. This, coupled with its catering being more tailored towards lorry drivers and groups of young men who made up many of the motorway users of the time, has made Watford Gap the more famous of the original two.
While the approach used on the M1 was used again to build a significant number of the service stations in the UK, over time almost every regulation and policy has since changed. Some of the first changes were allowing only one brand of fuel to be sold, banning alcohol and buying much larger sites.
The history of the original five services is explored in more detail on their respective pages, and readers interested in this subject may also like to read about Forton, Leicester Forest East, Strensham, Keele, Charnock Richard, Knutsford and Farthing Corner.