The eastbound services are slightly larger and they have the last of a few of the shops. Each site comes with a fair amount of open space behind the hotel, but they have been slated because of the tight corners on the exit sliproads and the poor car park layout.
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Facilities
Westbound
General: Local Information, Showers, Wi-Fi
Restaurants: Eat & Drink Co., Burger King, Costa Coffee, Upper Crust, Krispy Kreme
Shops: WH Smith, Marks and Spencer Simply Food
Fuel: BP with pumps for Unleaded, Ultimate Unleaded, Diesel, Ultimate Diesel and LPG
Motel: Travelodge[book rooms]
Eastbound
General: Children's Play Area, Local Information, Business Centre, Showers, Wi-Fi
Restaurants: Eat & Drink Co., Burger King, Costa Coffee, Krispy Kreme
Shops: WH Smith, Marks and Spencer Simply Food
Fuel: BP with pumps for Unleaded, Ultimate Unleaded, Diesel, Ultimate Diesel, LPG and AdBlue
Motel: Travelodge[book rooms]
Parking Prices
First two hours free for all vehicles, after which cars must pay £8 and HGVs £17, or £19 to include a £7.50 food voucher.
Prices can be paid through the phone, with instructions in each car park. They are strictly enforced by CP Plus.
Trivia
Reading is located not too far from Chieveley, so much so that when it opened the signs for Chieveley were removed in order to reduce the stress on it. Chieveley's junction has since been improved and the signs have gone back up.
It is thought that the services are built on an old landfill site(!)
The original plans for the services had the westbound amenity building further from the road, with both car parks being west of their respective amenity buildings and the motel to the west of that. In circa 2001 a 'drive-thru' Burger King was going to the petrol station, like at Stafford (North), but the plans were withdrawn. Could Granada have been looking to add one to all their services?
A Fonebitz store will open here soon.
Survey Results
In 2009 the services were deemed the most expensive by Which? Motoring, with five popular snacks costing over £10.
In 2006 the services won a four star loo award.
Also in 2006, the services were rated at 3/5 by Holiday Which?
Alternatives
Comments and Reviews
Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.
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Alison P
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Stopped at Reading East yesterday (22/8/10) at about 5.30pm, to be served in the EDC hot food section by someone who reallydidn't want to be there. We knew she hadn't listened properly to our order, predictably she got it wrong, and then she insisted we had not ordered what we had actually ordered! Her parting comment was to tell us, "Next time say what it is you want." Couldn't help wondering, as she smirked with her East European colleagues - why put people in these service jobs who don't understand what the customer is saying? - that she had added something to our baked potato before putting it in the microwave, which was out of sight behind a counter, because she washed her hands very thoroughly while waiting for the cheese to melt. Anyone to complain to? Of course not. No one around, and no one answering the phone today.
Funny that she was the only member of staff in EDC not to be wearing a name badge. Also funny that there is no complaints page and no central telephone number on the Moto website. Still, a short Google search later and here is the MOTO HEAD OFFICE NUMBER: 01525 873933.
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Anonymous
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This place is an absolute disgrace. It is over priced and the fact that they expect you to pay full price for scone and jam even if they have no jam is abit of a joke.
I also found the staff very unhelpfull and i cant believe even after all the other bad comments nothing has been done to sort this place out.
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EMAIL REMOVED
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Visited EDC ( the eat and drink co) at Reading west services 11/7/2010. The place was a disgrace. Filthy utensils and utensil containers. I pointed this out to staff when I complained. It was a health hazard. Never again. H and S should go in there and investigate.
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military mike
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reading services what a total mess 38 years in trasport and the onley thing that has not changed is moto services come on tim moss get whith it
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John Haynes
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For a totally "retro" experience that will take you back to the 1970s of inedible over priced food at all Motorway stops, try the so called "English Breakfast" at EDC - totally disgusting and served up by uninterested East European staff likely on the minimum wage. Where did Little Chefs and their Olympic Breakfast go ?
The portions are tiny and totally the reverse of the cost, don't expect you egg to be whole, broken and snotty more like. Cost: Breakfast £9.18 and even the pot of tea is awful plus if you like it milky -tough, portion control here is so tight, milk comes in a thimble.
This place should be avoided at all costs, cold food from M&S is the answer if you hit one of these awful sites, if no M&S, don't bother, buy a Mars bar and just keep driving.
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Lesley Glover Coombe Valley Transport Limited
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As a Haulage Company having no option but to park in the Services we paid £17.00 thinking that the Vehicle would be safe.
Two Vehicles had the Curtains slashed last night 30/11/09. When Emma Mogford was questioned about the Security/Security Guard she said that there is no Security Guard and the Cameras are only there on the entry/exit point so that your registration number can be logged to ensure you pay.
Every Company is being ripped off at the Services across the UK.
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Anonymous
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Do not go to the loo here unless you are happy for cross sex observation and indecent exposure. Cleaners are subcontracted so regular staff have no control over their practices which include male operatives wandering in and out of what is supposed to be the ladies toilets without any warning and female cleaners walking in while men are using urinals! Cleaners did not understand or speak english either so cannot ask them to go out even though there is no legal entitlement for them to be in opposite sex areas when in use and this is an infringement of human rights. Fine if you are into that sort of thing but very embarrassing and uncomfortable if you are not. The Law allows the employment of appropriate sex cleaners in situations where people are using toilet and washing facilities (positive discrimination) for obvious reasons so why are they exploiting foreign workers and subjecting both the cleaners and the users of their busy facilities to undignified and potentially compromising situations? Imagine being a woman or a minor finding herself alone with a strange man when exiting a cubicle in what is supposed to be the Ladies toilet enclosure. This is just penny pinching madness which shows a lack of respect for their staff and their clients!
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Mikael
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Don't bother eating here. Go to the Marks and Sparks concession and buy some sandwiches/snacks there instead. It's slightly more expensive than a high street M&S, but you'll get much more for your money than in the service's 'restaurants' and, more importantly, it will be edible!
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Admin
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