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Taunton Deane services

Taunton Deane
Roadchef
Facilities | Rating | ReviewsTaunton Deane
Road:M5 between J25 and J26

MAP AND DIRECTIONS
Address:Taunton Dean Motorway Services
Taunton Deane Motorway Services Area
M5
Trull
Taunton
Somerset
TA3 7PF
Telephone number:01823 271111
Signposted from the road?Yes as Roadchef and Costa
Opened:1976 (southbound)
1989 (northbound)
Previous operators:Ross
Grid reference:ST195203
Services type:Two sites located between junctions, connected by a pedestrian footbridge.
Visit Taunton Deane/Roadchef's official website
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A large but crammed service area on the M5 which can get very busy during holiday periods. It has undergone multiple inspections and issues have been dealt with over the years.

Facilities

Restaurants: Costa, McDonald's, Costa Express, Krispy Kreme
southbound only: Fresh Food Café, The Cornish Bakery (seasonal opening)
Shops: WHSmith Main Amenities: Ecotricity Electric Vehicle Charging Point, Jackpot £500, Picnic Tables, Showers Motel: Days Innbook Forecourt: Shell, Select, Costa Express, Deli2go, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £12 and HGVs, caravans and coaches £22, or £24 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 5270 (northbound) and 5271 (southbound).

The fees are strictly enforced by CP Plus.

Trivia

The northbound services, lying low and unobtrusive.

The services used to provide Coffee Republic rather than Costa Coffee. It also used to offer Dr Beak's Chicken.

The northbound services were built about 10 years after the southbound side, previously northbound traffic had to cross the road using the bridge, although temporary facilities were sometimes available. Southbound was first planned in 1969, eight years before opening. This tender was won by Ross in 1974, who pulled out shortly after winning it. It then went to tender again and was won by Roadchef.

It was one of three services deemed 'non-critical', which trialled only selling two brands of fuel.

The northbound McDonalds here is the first MSA McDonalds to feature 'self service' order points.

Motel Issues

In 1989 a motel was built on the southbound side, one was later planned on the northbound side but this never happened.

Survey Results

In May 2012, Visit England rated the northbound services as 2 stars and southbound as 3 stars. In August 2011, both sides received 2 stars.

In September 2008, the services were one of two places to be rated 0 stars by Taunton Deane Council's food safety team. In October they were rated again and this time the service station got two stars and the Wimpy three, and in December the Costa Coffee and Wimpy units were both rated five starts - a rating given only to places with excellent hygiene and where they're very confident in the management.

In 2006, Holiday Which? graded the services at 3/5.

Alternatives

Previous:Next:
Bridgwater (12 miles)Services on the M5 Tiverton (10 miles)
Cullompton (14 miles)
Sedgemoor (South) (M5 southbound, 24 miles)Roadchef services none

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