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Eurotunnel UK Terminal

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Welcome Break services, in the Channel Tunnel (M20 J11a)

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Road: M20
Junction: J11a (Channel Tunnel customers only)
Operator: Welcome Break
Location: Kent CT18 8XX
Telephone: 01303 271595
Signed from the motorway? Yes
Previous operators: none
Previous names: none
Services type: Single site located at a junction.

Official website: Visit Welcome Break's official website | Visit Eurotunnel's official website

Welcome Break recently adopted the catering facilities at the Eurotunnel UK Terminal, which is what this page focuses on. It's only accessible to customers wishing to use the 35 minute crossing to France.

They have also recently opened a site for freight traffic called 'Welcome Break Truckers', open from 6am until midnight, seven days a week, for freight drivers travelling from England to France.

The following facilities are on site at the UK Terminal, but they're not part of the Welcome Break area: (correct as of September 2008)

• The Perfume House
• en>route
• Glorious Britain
• Zinq
• Dixons
• Bar08
• Travelex Bureau de Change
• WH Smith
• AA Travel Shop
• GameGrid
• Children's Play Area
• Local Information
• Pet Exercise Area

Facilities:

General: not operated by Welcome Break
Food/Drink: Burger King, Coffee Primo, EAT IN
Shopping: not operated by Welcome Break
Fuel: not operated by Welcome Break
Motel: not operated by Welcome Break

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Photos:

Click on a photo to view the full size. If you have one to add, contact me. It's never too late to get your name in the limelight.

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Trivia:

Welcome Break have described buying the facilities as a great success and they are looking into securing a deal for the French terminal.

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Survey results:

I am not aware of any surveys which these services have featured in. If you know better, let me know!

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Parking Prices:

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Alternatives:

• Folkestone Stop 24 services on the M20, 3 miles to the west.
• Eastern Docks Moto facilities in the Dover Ferry Terminal, 11 miles to the east.

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Comments and Reviews:	Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.
Author: Message: Mikael The staff in the cafeteria seem to think service is a word from a foreign language. I asked if I could have a tray to carry the cups and other items back to the table. I was told in a typically surly, Saarf-East manner, 'yuh wa? trays? nah, we ain' go' no trays.' Surely a cafeteria worth its salt would stock trays for customers' use? Another foreign concept to the people who run and own this place. What a contrast when you get to France and Germany. True, you can also get bad service on the Continent, but not this bad! The staff in the cafeteria seem to think service is a word from a foreign language. I asked if I could have a tray to carry the cups and other items back to the table. I was told in a typically surly, Saarf-East manner, 'yuh wa? trays? nah, we ain' go' no trays.' Surely a cafeteria worth its salt would stock trays for customers' use? Another foreign concept to the people who run and own this place. What a contrast when you get to France and Germany. True, you can also get bad service on the Continent, but not this bad! Posted: 16 Nov 2008, 18:53 davehammer The building was the product of that strange 90s fascination of building everything white without any thought to the fact that rust and dirt show particularly badly on these structures. As a result it looks weather beaten and twice the age it actually is. The building was the product of that strange 90s fascination of building everything white without any thought to the fact that rust and dirt show particularly badly on these structures. As a result it looks weather beaten and twice the age it actually is. Posted: 13 Jul 2008, 16:13 Rich I've had some bad experience here which meant the building just didn't make you feel welcome. It's not what you'd expect from a relativity new site. I've had some bad experience here which meant the building just didn't make you feel welcome. It's not what you'd expect from a relativity new site. Posted: 11 May 2007, 18:47 Admin Post your comments and reviews for Welcome Break's facilities at the Eurotunnel here, or click here to return to the Services List. Post your comments and reviews for Welcome Break's facilities at the Eurotunnel here, or click [url=http://motorwayservicesonline.co.uk/services/eurotunnel/]here[/url] to return to the Services List. Posted: 28 Apr 2007, 15:00
Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.

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