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Maidstone services

Facilities | Rating | ReviewsMaidstone services
Road:M20 at J8
(also accessible to traffic on the A20, but via a short section of motorway)

Address:Roadchef Motorways Ltd
Junction 8
M20 Motorway
ME17 1SS
Telephone number:01622 631100
Signposted from the road?As McDonald's/Costa
Grid reference:TQ825551 (SABRE Maps)
Services type:Single site located at a junction.
Visit Maidstone/Roadchef's official website

Maidstone is a fairly spacious service station on the M20, although it has few lorry spaces.


Catering: Costa, Chozen Noodle, McDonald's, Restbite, Costa Express, Krispy Kreme, Typhoo Shops: Cotton Traders, Top Gift, WHSmith Main Amenities: Ecotricity electric vehicle charging point, Jackpot £500, Showers Motel: Days Innbook Forecourt: Esso, Snack and Shop, Costa Express, Rollover, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £20 and HGVs, caravans and coaches £33, or £36 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 5256.

The fees are strictly enforced by CP Plus.


Maidstone Wimpy.
The old Wimpy restaurant.

For some time, Maidstone was the only service area on the M20. The service area was first planned in 1971, slightly further up the M20 at Honeyhills Woods (also called Detling). It was expected to go to tender in 1974, and to open in 1977 after the Landscape Advisory Committee dropped their objections.

The actual services, built near Hollingbourne, didn't open until 1997 following numerous planning difficulties, on top of questions over where the next services would be. The entrance to the services crosses the Channel Tunnel Rail Link, which was constructed around the same time.

The restaurant had seating for 280 people upon opening. The Chozen Noodle outlet here is integrated within the Restbite servery.

The filling station is now operated by MRH and was previously operated by Esso themselves.

Planning permission for a Costa Drive Thru was granted here in 2017 and will be built and open soon.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In Spring 2017, Transport Focus calculated a 91% satisfaction score for the services.

In 2015, the services were rated as 4 star by VisitEngland.

In May 2012 and again in August 2011, VisitEngland rated the services as 3 stars.

In 2000, The AA rated the services as "acceptable". It came top out of the 10 surveyed, and was the only Roadchef visited.


none on M20
Clacket Lane (M25 west, 27 miles)
Thurrock (M25 north, 31 miles)
Services on the M20 Folkestone (23 miles)
none on M20
Clacket Lane (M25 west, 27 miles)
Roadchef services none

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