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Swansea West services

(Gwasanaethau Gorllewin Abertawe)
Swansea West
Gorllewin Abertawe
Moto
Facilities | Rating | ReviewsSwansea West services
Road:M4 at J47
(also accessible to traffic on the A48 and the A483)

MAP AND DIRECTIONS
Address:M O T O
Swansea West Services
M4 Junction 47
Penllergaer
Swansea
West Glamorgan
SA4 9GT
Telephone number:01792 896222
Signposted from the road?As Costa/Burger King
Opened:1991?
Previous operators:Rank, Pavilion, Granada
Previous names:Swansea West
Grid reference:SS621997
Services type:Single site located at a junction.
Visit Swansea West/Moto's official website
Foursquare

Like many M4 services, Swansea's low footfall is reflected in its lack of refurbishment. There is a McDonald's and Forestry Commission site which aren't part of the main services but are located down the same road.

Facilities

Catering: Burger King, Costa, Costa Express Shops: WHSmith Main Amenities: Children's Play Area, Ecotricity electric vehicle charging point, Full Hou$e, Picnic Tables, Showers Motel: Travelodgebook Forecourt: BP, Shop, Costa Express, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £19, or £20.50 to include a £10 food voucher.

Prices are paid using PayByPhone - more details. The location code is 2465.

The fees are strictly enforced by CP Plus.

Trivia

At the time Swansea West opened, the M4 in Wales continued to be one of very few motorways where any company could plan a new service area. Rank's business strategy here appears to have been very simple: slot in next to two rival businesses and get a piece of the action.

In reality, there turned out to be too many services for the traffic levels, and even today when most services have seen a dramatic increase in custom, Swansea West hasn't really felt it.

The main building is now only open 8am-10pm. After this, customers are directed to the petrol station. The toilets still soldier on with old fixtures that Moto have replaced in all of their other services.

A 1990s list of facilities says the services offer "trained staff", but with no clue as to what that means.

Unusually, the car park has a segregated 'long stay' area.

Design

Swansea service entrance.
Rank services had elaborate canopies like this, still in use today.

The square amenity building has only one main entrance, with a covered canopy pointing to the car park. This is a reminder of Rank's love for elaborate architecture, even at what was supposed to be a low-budget site. There is then a large building with lots of facilities shoehorned tightly into it.

The Travelodge here is accessed from inside the main amenity building.

Signs and Name

Moto publicly refer to the services by the name Swansea, however the signs on the motorway (which haven't been replaced since the early-1990s) still call it Swansea West. Coupled with the Welsh translation Gwasanaethau Gorllewin Abertawe, this creates quite a lengthy sign.

During 2015, the eastbound 'Costa' branding signage fell down revealing part of the former Rank logo fitted to the original sign - this is still visible in summer 2017.

A large "Moto this way" sign has been placed on the access road to distract attention from the 24-hour McDonald's which is accessed from the same exit.

Survey Results

Use with care. Outdated surveys have been included for interest only.


In 2006 the services won a three star loo award and came top in the Welsh motorway services category.

Also in 2006, the services were also graded 3/5 by Holiday Which?

Alternatives

Previous:Next:
Sarn Park (25 miles) Services on the M4 Pont Abraham (6 miles)
Cardiff West (37 miles) Moto services none

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