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Telford services

Welcome Break
Facilities | Rating | ReviewsTelford services
Road:M54 at J4
(also accessible to traffic on the A464)

Address:Welcome Break Service Station
M54 Junction 4
Priorslee Road
TF11 8TG
Telephone number:01952 238400
Signposted from the road?Yes
Grid reference:SJ730089 (SABRE Maps)
Services type:Single site located at a junction.
Visit Telford/Welcome Break's official website
Facebook Page

Small but modern services on the M54, forming a gateway for traffic heading west towards Mid Wales. It offers a lot of local history for visitors to look at.


Catering: Burger King, Starbucks, Costa Express, Krispy Kreme Shops: Waitrose, WHSmith Main Amenities: Ecotricity electric vehicle charging point, Meeting Room, Showers, Welcome Break Gaming Motel: Days Innbook Forecourt: Shell (with: Autogas LPG)

Parking Prices

First two hours free for all vehicles, after which cars must pay £6 for up to 12 hours and HGVs, caravans and coaches must pay £23 for up to 24 hours, or £25 to include a £10 meal voucher.

Prices can be paid in the shop, with instructions in each car park. They are strictly enforced by ParkingEye.


Telford motorway services.
The services are very open plan - all contained within one shell.

The service area opened on the 17th March 2003 and was built and developed by British Land plc. It had been planned for at least nine years and was sometimes called 'Castle Farm services'.

Telford is the last significant service area for traffic heading west towards Mid Wales and the A5. Hilton Park services sit between where traffic from the M54 would join and leave, if it was a mile further south as per the original plan it could be said that Telford wouldn't have been needed.

The services had an official cat, a visitor left it behind and never claimed it back so now the staff took care of it. It was used to keep the rats down and it had several kittens, which were given to the RSPCA.

The site is small, and includes an especially narrow corridor leading to the toilets. Waitrose occupies a former Eat In counter, but otherwise it hasn't really changed. Fuel is paid for in the WHSmith store, which stretches out across the back of the seating area.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In Spring 2017, Transport Focus calculated a 96% satisfaction score for the services.

In 2015, May 2012 and August 2011, VisitEngland rated the services as 3 stars.

In 2008 the services won a five star loo award.

In 2006 and again in 2007, Telford won a five star loo award.


none on M54
Corley (M6 south, 42 miles)
Frankley (M5, 33 miles)
Warwick (M40, 63 miles)
Tamworth (M42 north, 43 miles)
Norton Canes (M6 Toll, 21 miles)
Stafford (North) (M6 northbound, 33 miles)
Stafford (South) (M6 southbound, 32 miles)
Services on the M54 none
Corley (M6 south, 42 miles)
Keele (M6 north, 43 miles)
Warwick (M40, 63 miles)
Hopwood Park (M42 east, 42 miles)
Welcome Break services none

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