Folkestone services
M20 at J11
(also accessible to traffic on the A20 and the B2068)
Signposted from the road.
CT21 4BL
map and directions
Single site located at a junction.
The last service station in England: Folkestone is located just minutes from the Eurotunnel and not much further from the Port of Dover. It calls itself the 'Port Early Arrival Facility', meaning that anyone early for their ship or a train can stop by and rest before heading onwards.
Facilities
COVID-19 update: These details were updated on 17 March 2021, with changes caused by COVID-19.
Catering: Chopstix Noodle Bar, Don Air Pizza & Kebabs, KFC, Subway, The Café, The Treats, Tchibo
Shops: Hythe Convenience Store, WHSmith
Main Amenities: Coach Interchange, Ferry Timetables, Free Cash Machines, Harbour Shipping (Bureau de Change)website, Showers
Hotel: none
Charging Points: Ecotricity, IONITY
Forecourt: Shell, Select, Deli by Shell, Costa Express, Air1 AdBlue, Car Wash
Parking Prices
First 2 hours free for all vehicles. After this, cars must pay £9 per 24 hour period, and cars and caravans must pay £20 per 24 hour period. HGVs must pay £23, or £34 to include a £5 meal voucher.
Tickets can be bought at the self service pay point next to the Bureau de Change.
Contact Details
🏢 Address:
Stop 24 Services
Stanford Intersection
Hythe
Kent
CT21 4BL
- 📞 Telephone number: 01303 268 671
- 🗺 Grid reference: TR132372
- 📌 what3words: ///puff.pigment.salary
🌍 Operators (Official Websites):
Trivia and Design
See also: History:Folkestone
Being the first exit after the Channel Tunnel, the series of roundabouts within this service area offers the first test for drivers of foreign-registered vehicles.
Folkestone is a very unusual motorway service area precisely because it is the only one in England not to have any sister sites elsewhere in the country. It consists of a large building which is managed like a shopping centre, with individual units leased out to interested firms. For many years it was characterised by its high turnover of retail units, leading to it being labelled "a commercial failure".
Folkestone is the only service area in England to decline to take part in the Transport Focus survey. Before pulling out it held an 86% satisfaction score.
In 2017, planning permission was granted to install a temporary two-storey, 80-bed Snoozebox hotel here to the south of the amenity building made from old shipping containers. A separate superseding planning application was accepted in September 2020 which will see the Snoozebox hotel increase in capacity to include 98 bedrooms over three stories, and in place permanently. The landowner says the hotel will be branded "Best Western or similar".
Alternatives
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| Maidstone (23 miles) | Services on the M20 | no official services Moto's Facilities at Dover Port (14 miles) |
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