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Cullompton

Cullompton
Extra
Cullompton
Road:M5 at J28
(also accessible to traffic on the A373 and the B3181)
Address:Cullompton Service Station
Honiton Road
Cullompton
Devon
EX15 1PA
Telephone number:01494 678876
Signposted from the road?Northbound only
Opened:1999
Grid reference:ST026079
Services type:Single site located at a junction.
Visit Cullompton/Extra's official website
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Cullompton was recently refurbished but it is only signed from the northbound side so as not to overload the junction. Southbound traffic can access it from J28 just like northbound.

Contents

Facilities

Main Amenities: Ecotricity Electric Vehicle Charging Point, Quicksilver, Showers
Restaurants: McDonald's, Costa, Domino's 2Go, Costa Express
Shops: WHSmith
Motel: none
Forecourt: Shell, Costa Express, Deli2go, Car Wash

Parking Prices

First two hours free for all vehicles, after which you must pay £20 per 24 hour period.

Trivia and History

Cullompton is a very small service area built on land acquired by Margram, who leased the facilities out to BP and McDonald's (McDonald's were signed as the site owners). It was planned in 1993 and again in 1996, while plans were also considered at Willand. When it was built it was suggested the amenity building would house a "second food offer" - in 2001 this materialised as a Little Chef ran by Moto.

The services are built on the site of an old railway station yard. Space was left for a rail-stop facility to be added to the site, a plan which was eventually dropped for more car parking.

Subsequent Changes

In 2003, Margram sold their sites to Extra, who have slowly introduced their portfolio of franchises and branding.

In 2004 the Little Chef became LP4, and in April 2012 it became a Costa ran by Moto. The BP garage also soon transferred to Shell.

A 2010 refurbishment saw the toilet block moved from the entrance to the site to allow a new doorway to be added, and a WHSmith.

Signing

When it was built, signs were added to the M5 northbound to direct them to the services. The Highways Agency refused to sign the southbound services as there weren't enough parking spaces (143), in addition to the fact that the motorway interchange wasn't particularly high-capacity.

When the services opened there were several attempts to add totem poles to the site, which the Highways Agency described as a "disappointing" effort to unofficially attract southbound motorists.

Survey Results

In May 2012, Visit England rated the services as 3 stars.

In August 2011, Visit England rated the services as 2 stars, making it one of the worst-rated.

The services came last in Holiday Which? Magazine's survey in 2006, as they said it was "little more than a McDonald's next to a petrol station", and it had unflushed toilets with broken seats and broken locks. But Cullompton argued back - see BBC News.

Alternatives

Previous:Next:
Tiverton (4 miles)
Taunton Deane (14 miles)
Services on the M5 Exeter (12 miles)

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