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Costa

Costa
Costa
Locations:53 MSAs
Associated names:On The Run, Greggs
Predecessors:Cafe Continental, Caffe Ritazza, Coffee Nation, Little Chef, LP4, Upper Crust
Successors:none
Website:
costa.co.uk
Facebook Page
Twitter: @CostaCoffee

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Costa Coffee "Italian about coffee" can be found in most stylish towns and shopping areas, including Roadchef motorway services and now most Moto ones. They started off in London back in 1971 and have proven very popular since. Brand across the UK is owned by the Whitbread Group.

It is Roadchef's coffee provider, after they used it to replace their self-branded Cafe Continental. Until recently Moto only used Caffe Ritazza, but they have started introducing Costa. Welcome Break use Starbucks.

Roadchef have refurbished most of their outlets, and even changed their operating logo to read 'Roadchef Costa Coffee', sneakily allowing them to advertise Costa from the motorway. Moto later decided to go one better, changing their headboard to 'Costa M&S' or 'Costa Burger King' where appropriate.

Costa Coffee also offer a Costa Card, giving customers the option to pre-pay for their drinks.

Contents

Costa Express

In March 2011 Whitbread, owner of the Costa Coffee brand, purchased Coffee Nation to re-brand into Costa Express. Coffee Nation was a brand widely seen across MSA's providing coffee machines within petrol forecourts and WHSmith outlets. The Machines offer 10 varieties of hot drinks, 2 types are Hot Chocolate and the remaining are Coffee.

Locations

Costa Coffee can be found at all Roadchef, most Moto and a few Extra motorway service stations. They are:
[view on a map - Download on Google Earth]

A-road Services

Irish Services

Express Only

The following consist of Costa Express units only:
[view on a map - Download on Google Earth]

Former Locations

Comments and Reviews

Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.
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Author: Message:

Gourleyo

CostaI went to the same services yesterday - Hilton Park, on the southbound side. The Costa Coffee store was slightly empty although it looked more appetising than the EDC next to it - nobody was even there behind the servery there. Generally it was a typical services, it could be better or could be worse.


PostPosted:

Anonymous

CostaCosta Coffee at Hilton Park services on the M6 is absolutely disgusting. Bins overflowing. They use dirty clothes to clean the coffee spouts. Clearly unwashed milk jugs in which they pour fresh milk. H&S would have a field day.


PostPosted:

Anonymous

CostaMy husband and I stopped for lunch at the Costa just north of Carlisle and were dismayed; while our sandwiches were fine, our coffees were barely hot and the slice of carrot cake was so unbelievably stale that when we touched it, it felt as hard as a piece of toast! My husband took the cake back as it was quite honestly indelible and was greeted with hostility when he asked for a refund. It took several minutes (15-20) to get this refund sorted as the staff 'did not know how the till worked' and the member of staff that finally sorted out the refund just thrusted the money at him without a word of apology.

Avoid this place like the plague!


PostPosted:

P B

CostaI bought four large coffees at wooley edge ...we didn't try them untill we were back in the car. They were totally undrinkable......consistency in costa has always been poorer than Starbucks but these ones were seriously bad....15 quid poured down the drain...I now await a reply from the general manager .i will post reply


PostPosted:

Anonymous

Costa:D Coffee up to normal high standard but :cry: the Rhubarb and custard cake was stale and HORRIBLE. I would advise you to avoid it.


PostPosted:

Anonymous

CostaBirch services Costa, a bacon bun for £3 no butter or margarine, a tasteless piece of dried up bacon. The bun itself was to their own recipe, ie dry and floury. The packaging had the cheek to say "passionate about food" !I would like to say the coffee saved the day but it didn't, it was awful. Never using that place again, I'll starve til I get home next time.


PostPosted:

Michele

CostaI travel up and down the country on business and always stop and buy Costa coffee,I won't buy any other coffee as I can be sure of the quality of Costa, however, I only ever buy Costa Express as this always tastes the same, good quality, strong and smooth.

I recently stopped and bought a coffee from one of the Costa cafes at the services and it was awful, way too strong and undrinkable.

I think the issue seems to be with the training of the staff and how they make the coffee, whereas with a machine it always tastes the same.


PostPosted:

Celia

CostaCosta quality varies so much from store to store, from day to day and from server to server. What started out as a lovely cup of coffee (the flat white) has turned into a disappointment much of the time. Too milky, too muddy or nothing but froth. Costa need to have more quality control. :cry:


PostPosted:

Anonymous

CostaYesterday I went costa at clarket north lane and this lady served me called SARA i asked for a small latte she offered me a medium i said no she still charged me for the medium size. I wasnt very happy with her customer service it was awful, she wasnt smiling at all. Hope next time to get a better person. But the coffee was perfect i have to say.


PostPosted:

crystal

Costawe love the coffee and we love the lemon cake, its delicious :D


PostPosted:
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With thanks to Alan Simpson for the information used on this page.


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