|Facilities | Rating | Reviews|
|Road:||M5 between J3 and J4|
MAP AND DIRECTIONS
Frankley Motorway Services
|Telephone number:||0121 5503131|
|Signposted from the road?||Yes (northbound)|
As Burger King/Costa/M&S (southbound)
|Previous names:||Birmingham South?|
|Services type:||Two sites located between junctions, with no public connection between them.|
|Visit Frankley Northbound/Moto's official website|
Visit Frankley Southbound/Moto's official website
Neatly playing down its associations with one of the country's busiest motorways by overlooking the rolling hills of Worcestershire are two of the oldest buildings on the network. It won't win any awards for architecture, but it has a job and it does it.
Catering: Burger King, Costa, Costa Express, Krispy Kreme, Greggs (northbound only) Shops: M&S Simply Food, WHSmith Main Amenities: Ecotricity electric vehicle charging point, Lucky Coin, Picnic Tables, Showers Motel: Travelodge (southbound only) Forecourt: BP, Shop, Costa Express, Krispy Kreme, Air1 AdBlue, Greggs (southbound only)
First two hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £23, or £24.50 to include a £10 food voucher.
Prices are paid using PayByPhone - more details. The location code is 2438 (northbound) and 2439 (southbound).
The fees are strictly enforced by CP Plus.
Trivia and History
Full details: History:Frankley
It seems there will never be an end to the jokes about Frankley's name, especially as it's close to Rubery.
As of 2014, the nationwide downscaling of restaurants and retail shops had left the centre of the northbound services and the upper level of the southbound services largely boarded up, with Greggs and Burger King making up the majority of the trade. This is an interesting contrast with many nearby services, which had grown in recent years.
On the northbound side, this was put right in March 2017 with a new M&S Simply Food store opening in the centre of the building.
There have been plans for a southbound Greggs here for several years however a forecourt Greggs opened on 9 March 2017.
Use with care. Outdated surveys have been included for interest only.
In Spring 2017, Transport Focus calculated a 94% satisfaction score for the northbound services and 95% for the southbound services.
In 2015 and in May 2012, VisitEngland rated the southbound services as 4 stars and northbound as 3. In August 2011, they gave them both 3 stars.
In late 2006 Frankley starred on the BBC's 'The Money Programme', which described it as 'terrible'. At 2pm it had ran out of food.
In 2006 Frankley was also noted for having the best toilets at any UK motorway service area.
Also in 2006, the services were rated 3/5 by Holiday Which?
In 2005 the services won a five star loo award.
The services were inspected by The AA on 4 and 5 April 2004. These are their results:
|Road safety and parking:||Good|
|Outdoor facilities:||Very Poor|
|Access and indoor facilities:||Acceptable|
The self-service restaurant, range of goods in the shop and staff were all good, but the building was old, dirty, had few external facilities and had a long wait for a poor range of unappetising meals.
In 1991, a Which? survey rated the services as "average".
In 1977, Egon Ronay rated the services as "acceptable", describing it as "clean and attractive" but offering a poor selection of food.
In 1975, the services were reviewed by the Birmingham Consumer, who described it as bright and well-lit. The majority of the facilities were very clean, except the toilets.
| none on M5|
Hilton Park (M6 north, 18 miles)
Corley (M6 south, 31 miles)
Telford (M54, 33 miles)
Tamworth (M42 north, 34 miles)
|Services on the M5||
Strensham (29 miles)|
Hopwood Park (M42, 11 miles)
| Hilton Park (M6 north, 18 miles)|
Tamworth (M42 north, 34 miles)
|Moto services||none nearby|
Views expressed in these comments are those of the individual contributor. They are moderated by Facebook.
We ask the companies named to check here regularly but can't guarentee they will do so.