Motorway Services Online

Retrieved from ""

Taunton Deane services

Taunton Deane
Facilities | Rating | ReviewsTaunton Deane services
Road:M5 between J25 and J26

Address:Taunton Dean Motorway Services
Taunton Deane Motorway Services Area
Telephone number:01823 271111
Signposted from the road?Yes
Grid reference:ST195203
Services type:Two sites located between junctions, connected by a pedestrian footbridge.
Visit Taunton Deane/Roadchef's official website

A large but crammed service area on the M5 which can get very busy during holiday periods. The larger southbound side has more facilities and longer opening hours.


Catering: Costa, McDonald's, Costa Express, Krispy Kreme, Typhoo
northbound only: Carte D'Or
southbound only: Chozen Noodle, Fresh Food Café, The Cornish Bakery (seasonal opening)
Shops: WHSmith Main Amenities: Ecotricity electric vehicle charging point, Jackpot £500, Picnic Tables, Showers Motel: Days Innbook (southbound only) Forecourt: Shell, Select, Costa Express, Deli2go, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £12 and HGVs, caravans and coaches £25, or £27 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 5270 (northbound) and 5271 (southbound).

The fees are strictly enforced by CP Plus.

Trivia and History

Taunton services.
The northbound services, lying low and unobtrusive.

The filling stations are operated by Shell.


A search for services near Taunton considered sites at Shoreditch, Kibbear, Fulwood, Canons Grove and Cutsey. It was described as a "pleasant site in the flat bottom of valley with an excellent view of The Wellington monument."

Initially Cutsey wasn't considered, but on a second review it was decided it was the lest harmful place for it, so the services were built here. The name Cutsey was used until opening.

Bids to run the services were received from Roadchef, Ross, and Rank. In 1974 Ross were declared the winners, but they pulled out and Roadchef won.

The southbound building opened in 1976. Northbound customers had to cross the road using the long footbridge, although temporary facilities were sometimes available. In 1989 a northbound building was built next to the pathway, meaning it only has one entrance.

Taunton Deane was one of three services deemed 'non-critical', which trialled only selling two brands of fuel. BP and Shell were the chosen two.


In 1989 a motel was built on the southbound side. One was later planned on the northbound side but this never happened.

The services used to provide Coffee Republic rather than Costa Coffee.

The northbound McDonald's here was the first motorway McDonald's to include 'self service' order points. The small amenity building needs help handling the holiday flows, and a large, additional, Costa was provided in a separate building to support it.

A Costa drive thru is expected to open on the northbound side in 2018.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In Spring 2017, Transport Focus calculated a 93% satisfaction score for the northbound services and 96% for the southbound services.

In 2015, both sides of the services were rated 3 stars by VisitEngland.

In May 2012, VisitEngland rated the northbound services as 2 stars and southbound as 3 stars. In August 2011, both sides received 2 stars.

In September 2008, the services were one of two places to be rated 0 stars by Taunton Deane Council's food safety team. In October they were rated again and this time the service station got two stars and the Wimpy three stars, and in December the Costa Coffee and Wimpy units were both rated five stars.

In 2006, Holiday Which? graded the services at 3/5.

In 1991, a Which? survey rated the services as "average".


Bridgwater (12 miles) Services on the M5 Tiverton (10 miles)
Cullompton (14 miles)
Sedgemoor (South) (M5 southbound, 24 miles) Roadchef services none

Visitor Feedback

The below feedback has been provided by visitors of Motorway Services Online for public viewing. Roadchef have an official review form, with prize draw.

Views expressed in these comments are those of the individual contributor. They are moderated by Facebook.