| Cardiff West | |
| Moto | |
| Road: | M4 at J33 (also accessible to traffic on the A4232) |
| Address: | Moto Services Cardiff West Motorway Services Area M4 Pontyclun Mid Glamorgan CF72 8SA |
| Telephone number: | 02920 891141 |
| Signposted from the road? | As Greggs/Costa/Burger King |
| Opened: | 1991 |
| Previous operators: | Rank, Pavilion, Granada |
| Grid reference: | ST093796 |
| Services type: | Single site located at a junction. |
| Visit Cardiff West/Moto's official website Facebook Page | |
Not to be mixed up with Cardiff Gate, Cardiff West is a simple 'middle of the road' service area, one of many along the M4.
Contents |
Facilities
General: Local Information, Picnic Tables, Showers, Moto Free WiFi
Restaurants: Burger King, Greggs, Costa (Amenity Building & Filling Station)
Shops: WHSmith (with Costa Express Krispy Kreme)
Fuel: Esso (with: On The Run Air1 AdBlue LPG) (Pay @ The Pump available)
Motel: Travelodge[book rooms]
Parking Prices
First two hours free for all vehicles, after which cars must pay £12 and HGVs £16, or £17.50 to include a £9 food voucher.
Prices are paid using PayByPhone - more details. The location code is 2431.
The fees are strictly enforced by CP Plus.
Trivia
In 1981 there were plans to build a service area in the south-east quadrant of the junction, but this were dropped.
The services don't have much in the way of history, but on the 15th February 2010 Welsh Rugby star Andy Powell and another man were charged with drunk driving having driven a golf buggy along the M4 at 5:30am because "they were hungry".
A Greggs outlet opened here on 7th March 2013, The first Greggs to open at a motorway service station in Wales.
Survey Results
In 2006, Cardiff West was rated as 3 out of 5 by Holiday Which? and they received a four star loo award.
The services were inspected by the AA on the 24th and 25th of March 2007. These are their results:
| Category: | Rating: |
| Road safety and parking: | Good |
| Outdoor facilities: | Acceptable |
| Access and indoor facilities: | Acceptable |
| Catering: | Poor |
| Shop: | Very Good |
| Family Friendliness: | Good |
| Service: | Good |
| Hygiene: | Very Poor |
| Pricing: | Very Poor |
| Final Score: | Acceptable |
The services were said to be well signed and have good facilities, but they were let down by the prices and variety of food on offer. The baby changing room was described as "a potential health hazard".
Cardiff West was also inspected by the AA on the 4th and 5th of April 2004. These are their results:
| Category: | Rating: |
| Road safety and parking: | Acceptable |
| Outdoor facilities: | Acceptable |
| Access and indoor facilities: | Very Poor |
| Catering: | Poor |
| Shop: | Very Good |
| Service: | Very Good |
| Communications: | Very Poor |
| Hygiene: | Very Good |
| Pricing: | Very Poor |
| Final Score: | Acceptable |
In this report, the services were noted for their indoor facilities and cleanliness, but the variety and quality of food was said to be a real let-down.
Alternatives
| Previous: | Next: | |
| Cardiff Gate (8 miles) | Services on the M4 | Sarn Park (12 miles) |
| Leigh Delamere (54 miles) Severn View (M48, 33 miles) | Moto services | Swansea (35 miles) |
AA survey results from the Automobile Association, you can view the full report and what they were looking for in this this PDF document for the 2007 test, or this one for the 2004 results..