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Cardiff West services

(Gwasanaethau Gorllewin Caerdydd)
Cardiff West
Gorllewin Caerdydd
Facilities | Rating | ReviewsCardiff West services
Road:M4 at J33
(also accessible to traffic on the A4232)

Address:Moto Services
Cardiff West Motorway Services Area
Mid Glamorgan
CF72 8SA
Telephone number:029 2089 1141
Signposted from the road?As Greggs/Costa/Burger King
Previous operators:Rank, Pavilion, Granada
Grid reference:ST093796
Services type:Single site located at a junction.
Visit Cardiff West/Moto's official website

Even as far as motorway services go, Welsh services seem to be much of a muchness. It is sadly very difficult to write something about Cardiff West.


Catering: Burger King, Costa, Greggs, Costa Express, Krispy Kreme Shops: WHSmith Main Amenities: Children's Play Area, Ecotricity electric vehicle charging point, Full Hou$e, Picnic Tables, Showers Motel: Travelodgebook Forecourt: Esso, Shop 'n Drive, Subway, Tchibo, West Cornwall Pasty Co., Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £18.50, or £20 to include a £10 food voucher.

Prices are paid using PayByPhone - more details. The location code is 2431.

The fees are strictly enforced by CP Plus.


The services don't have much in the way of history, but on the 15th February 2010 Welsh Rugby star Andy Powell and another man were charged with drunk driving having driven a golf buggy along the M4 at 5:30am because "they were hungry".

The filling station here is operated by Rontec.


Welsh motorways aren't covered by England's Department for Transport. One difference is that they prefer a series of regular, small services, accessed from junctions.

In 1981 there were plans to build a service area in the south-east quadrant of the junction here, but these were dropped.

It was eventually built by Rank, as one of their last projects, and its building is very simple by their standards.


The new Greggs.

A Greggs outlet opened here on 7th March 2013. At the time of opening, this Greggs outlet was unusual compared to others as the outlet is accessed from within the main restaurant area. Even so, it sells takeaway food and for legal reasons this can't be consumed in the restaurant area.

The Travelodge reception is also accessed from the main building.

The amenity building is built on a slight slope, with a car park at each end.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In 2006, Cardiff West was rated as 3 out of 5 by Holiday Which? and they received a four star loo award.

The services were inspected by the AA on the 24th and 25th of March 2007. These are their results:

Road safety and parking:Good
Outdoor facilities:Acceptable
Access and indoor facilities:Acceptable
Shop:Very Good
Family Friendliness:Good
Hygiene:Very Poor
Pricing:Very Poor
Final Score:Acceptable

The services were said to be well signed and have good facilities, but they were let down by the prices and variety of food on offer. The baby changing room was described as "a potential health hazard".

Cardiff West was also inspected by the AA on the 4th and 5th of April 2004. These are their results:

Road safety and parking:Acceptable
Outdoor facilities:Acceptable
Access and indoor facilities:Very Poor
Shop:Very Good
Service:Very Good
Communications:Very Poor
Hygiene:Very Good
Pricing:Very Poor
Final Score:Acceptable

In this report, the services were noted for their indoor facilities and cleanliness, but the variety and quality of food was said to be a real let-down.

In 1991, a Which? survey rated the services as "average".


Cardiff Gate (8 miles)Services on the M4 Sarn Park (12 miles)
Leigh Delamere (54 miles)
Severn View (M48, 33 miles)
Moto services Swansea (35 miles)

Visitor Feedback

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AA survey results from the Automobile Association, you can view the full report and what they were looking for in this this PDF document for the 2007 test, or this one for the 2004 results.