Motorway Services Online

Magor services

Road:M4 at J23a
(also accessible to traffic on the B4245)
Address:Magor Motorway Services Area
NP26 3YL
Telephone number:01633 881887
Signposted from the road?As McDonald's/Costa
Previous operators:Granada, First
Grid reference:ST421880
Services type:Single site located at a junction.
Visit Magor/Roadchef's official website

Having received new owners in 2011, Magor was thoroughly refurbished shortly afterwards, where more standard facilities were introduced, creating a new gateway for Wales.


Main Amenities: Ecotricity Electric Vehicle Charging Point, Jackpot £500, Showers
Restaurants: Restbite, McDonald's, Costa, Chozen Noodle, Costa Express, Krispy Kreme, Mario's Ice Cream
Shops: WHSmith, Cotton Traders, Top Gift
Motel: Days Inn[book rooms]
Forecourt: Esso, Shop n Drive, Shop n Eat, Air1 AdBlue, LPG, Car Wash

Parking Prices

First two hours free for all vehicles, after which cars must pay £12 and HGVs, caravans and coaches £25, or £27 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 7002.

The fees are strictly enforced by CP Plus.


There is no RestBite branding inside the services, only on the exterior advertisements.

The filling station here is operated by Rontec.


The original layout had an unusual set-up with the restaurant servery being in the centre of the service area. However, the enclosed nature of the building meant this wasn't apparent, and it was almost like a myriad of corridors with many dining options.

This has now changed under Roadchef's ownership with a main corridor from the entrance leading you into a variety of choices of outlets in the centre of the services.

That interior design is certainly unusual for Granada - calling into question exactly who did the design work for this site. Very little detail on the construction of these services has so far been uncovered.


Magor was built along with the Second Severn Crossing, as the new route would by-pass Severn View services. In October 2008 First were acquired by Moto, meaning that this should have become a Moto service area (it was built by their predecessors, Granada), however the deal fell through.

Instead First went very quiet, and in August 2011, Roadchef broke their chain of bad news by acquiring the services. They were planning to replace the unbranded restaurant with Hot Food Company but it instead became RestBite and The Burger Company as part of a £1m investment. In early 2012, The Burger Company was replaced again with a McDonalds and the unbranded shop became a WHSmith. McDonalds and RestBite opened in March 2012.

There were plans to turn the services into a gateway to Wales by expanding the tourist information services but this never happened.

Survey Results

In April 2007, the members of Vans United voted Magor as the worst service station in Britain.

The services were inspected by the AA on the 24th and 25th of March 2007. These are their results:

Road safety and parking:Very Good
Outdoor facilities:Very Poor
Access and indoor facilities:Poor
Family Friendliness:Acceptable
Final Score:Acceptable

The services were said to be well signed with sufficient parking spaces, but there was a lack of disabled access, high prices and poor hygiene.

In 2006 Magor came near the bottom of Holiday Which?'s survey, having provided them with a "truly miserable experience". The food was condemned too.

In 2000 critic Egon Ronay praised the catering at these services, having criticised just about every other service area.


Leigh Delamere (31 miles)
Michaelwood (M5 north, 20 miles)
Gordano (M5 south, 15 miles)
Severn View (M48, 10 miles)
Services on the M4 Cardiff Gate (16 miles)
Strensham (M5 north, 56 miles)
Sedgemoor (South) (M5 southbound, 35 miles)
Roadchef services Pont Abraham (68 miles)

Visitor Feedback

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AA survey results from the Automobile Association, you can view the full report and what they were looking for in this PDF document.