Magor

Magor
First
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Road:	M4 at J23a (also accessible to traffic on the B4245)
Address:	First Motorway Services Ltd Magor Motorway Services Area M4 Magor Caldicot Monmouthshire NP26 3YL
Telephone number:	0870 9908815
Signposted from the road?	As Burger King/Coffee Republic
Opened:	1993?
Previous operators:	Granada
Grid reference:	ST421880
Services type:	Single site located at a junction.

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Facilities

General: unknown
Restaurants: Restaurant, Burger King, Coffee Republic
Shops: Retail Store
Fuel: Esso (pump types unknown)
Motel: Travelodge^{[book rooms]}

Parking Prices

First two hours free for all vehicles. Further information is not available, please update this if you know.

Trivia

Magor was built along with the Second Severn Crossing, as the new route would by-pass Severn View services. In October 2008 First were acquired by Moto, meaning that this should have become a Moto service area (it was built by their predecessors, Granada), however the deal fell through.

Survey Results

In April 2007, the members of Vans United voted Magor as the worst service station in Britain.

The services were inspected by the AA on the 24th and 25th of March 2007. These are their results:

The services were said to be well signed with sufficient parking spaces, but there was a lack of disabled access, high prices and poor hygiene.

In 2006 Magor came near the bottom of Holiday Which?'s survey, having provided them with a "truly miserable experience". The food was condemned too.

In 2000 critic Egon Ronay praised the catering at these services, having criticised just about every other service area.

Alternatives

Comments and Reviews

Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.
Author: Message: Anonymous Whilst havin a crap at Magor services a hand came from under the next cubicle wanting me to put my manhood into it. I left in a hurry I did not expect this sort of thing to happen at a packed motorway service station at 5.30 in the afternoon!!! Won't go back again unless I'm after some "man hand" action . If your into this sort of thing I can highly recomend it!!! Posted: 28 Jul 2010, 15:24 Anonymous this is signed burgerking coffee republic suggesting theres a coffee repbulic inside. Posted: 16 Jun 2010, 20:18 Adam Parked my car overnight and it got boroken into. Police asked me "what did I expect?". That says it all about Magor. Never again, I cant afford the excess... Posted: 17 May 2010, 15:44 David Having worked at Magor Services for 13 years I know the management team work extremely hard in a most competitive environment. The apparent communication breakdown between staff and consumer could just as well stem from a reluctance to complain promptly giving management a chance to make amends. During my time we won several awards for the toilets, lodge and restaurant. Coach drivers returned regularly. Customer feedback is a far more productive tool on site than some distant web page. Bring back the glory days! Posted: 30 Mar 2010, 12:00 spx6jrb I used to work in the shop here (since gained a degree and hence moved on). I can fully emphasize with what everybody is saying. The place is atrocious. Most staff are under 18, paid well below minimum wage, have just finished a day at school (will be stuck in work until 11:30pm), and thus don't put much effort in. Those over 18 are too unintelligent to catch a bus to Newport to find proper work. Management don't have an ounce of business acumen or consumer awareness between them. The music played throughout the building (hits of the '80s I think) has not been changed since it was released and drives staff (and consumers) nuts. The carpark is run by an outside agency, so I suppose they can't be blamed for that. Stiffle the need to go to pee for 30 minutes and stop somewhere else! Posted: 16 Apr 2009, 23:48 MWAY Simply Awful Posted: 04 Feb 2009, 17:23 Motorcyclist My bike was knocked over last night cracked my exhaust, bent my handle bars, broke my foot peg and scratched. No CCTV. I rate their road safety and parking as poor Posted: 20 Sep 2008, 05:17 Magor Hater One day, I stopped in Magor after a grueling backpacking holiday in Brecon. It was the worst mistake of my life. The toilets were overflowing with shite. The showers didn't work and I was charged £2 for a mini-milk. This was only the beginning. After waiting nearly an hour for a panini, I enquired as to its whereabouts only to find that it had been burnt to a crisp and I had to wait a full 15 minutes for another. After this initial nightmare I tried to make a quick exit and found my car had been blocked in another vehicle, although this was not the fault of the services the staff did nothing to help. DON'T GO THERE!! Posted: 26 Jul 2008, 15:52 John J The place that time forgot. It was just like going back to the 80s stoping here. And the 80s were not a great decade. Posted: 21 Nov 2007, 10:21 Admin Post your comments and reviews for Magor here, or you can return to Magor. Posted: 08 Jan 2006, 12:07
Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.

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AA survey results from the Automobile Association, you can view the full report and what they were looking for in this PDF document.