Welcome Break
Road:M5 between J13 and J14
Address:Welcome Break
Michaelwood Service Area
Lower Wick
GL11 6DD
Telephone number:01454 260631
Signposted from the road?As Starbucks/KFC
Previous operators:Mobil, Ross
Grid reference:ST704954
Services type:Two sites located between junctions, connected by a pedestrian footbridge.
Visit Michaelwood/Welcome Break's official website

Two services staggered along the M5 in a small strip of woodland.



Main Amenities: Welcome Break Gaming, Showers, Meeting Room, Ecotricity Electric Vehicle Charging Point
Restaurants: Burger King, Starbucks, KFC, Subway(northbound only), Costa Express, Krispy Kreme, Quick Break (northbound only), Baskin Robbins
Shops: WHSmith, Waitrose
Motel: Days Inn[book rooms] (northbound only)
Forecourt: BP, Wild Bean Café, AdBlue Continers

Parking Prices

First two hours free for all vehicles, after which cars must pay £11 and HGVs, caravans and coaches £17, or £19.50 to include a food voucher.

Prices can be paid in the shop and restaurant, with instructions in each car park. They are strictly enforced by ParkingEye.


Allegedly the only service area to be named after a TV presenter (Heston might contest that), Michaelwood is actually pronounced 'Mick-all-wood', despite some road signs even referring to it as Michael Wood.

For some reason the layout is staggered and built to be as narrow as possible. Tom Nuttall reckons that it's so that both sides can have the exact same layout relative to the bridge access, amenities building and car park locations, which presumably was considered the best layout at the time.

According to Welcome Break, it opened on the 12 December 1971. It was then sold in 1979 (to Ross), and again in 1988 (to Welcome Break).

It also seems to have some of the highest-standard slip roads of all motorway services.

In 2001, Welcome Break considered completely rebuilding the entire site, moving the amenity building closer to the front. Instead, in 2011 the car park layout was changed round.

A Dunkin' Donuts cabinet is due to be installed here soon.

A Subway outlet opened here on the northbound side on 21 March 2015 with Harry Ramsden's due to open on the southbound side in mid-April 2015. Both outlets will replace the former Eat In outlets.

Survey Results

In May 2012 and August 2011, Visit England rated the services as 3 stars.

In 2008 the services won a five star loo award.

In 2007, the services won a five star loo award. In 2006 they got four stars.

Also in 2006, Holiday Which? rated the services at 3/5.


Gloucester (15 miles)
Oldbury (9 miles)
Services on the M5 Gordano (16 miles)
Magor (M4 west, 20 miles)
Severn View (M48, 12 miles)
Leigh Delamere (M4 east, 27 miles)
Hopwood Park (M42, 62 miles)Welcome Break services Gordano (16 miles)
Sarn Park (M4 west, 54 miles)
Membury (M4 east, 56 miles)

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