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Cardiff Gate services

(Gwasanaethau Port Caerdydd)
Cardiff Gate
Port Caerdydd
Welcome Break
Facilities | Rating | ReviewsCardiff Gate services
Road:M4 at J30
(also accessible to traffic on the A4232)

MAP AND DIRECTIONS
Address:Welcome Break Services
Malthouse Avenue
Cardiff Gate Business Park
Pontprennau
Cardiff
South Glamorgan
CF23 8RA
Telephone number:029 2054 1122
Signposted from the road?Yes
Opened:2000?
Previous operators:Brunswick IDL / Granada?
Grid reference:ST216828
Services type:Single site located at a junction.
Visit Cardiff Gate/Welcome Break's official website
Facebook Page
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Cardiff Gate exists to serve the business park it is part of more than anything else. Since it was acquired by Welcome Break, it has become a full service area.

Facilities

Catering: Burger King, KFC drive thru, Starbucks, Costa Express, Krispy Kreme, Yorkshire Tea Shops: Fone Bitz, Waitrose, WHSmith Main Amenities: Ecotricity electric vehicle charging point, Meeting Room, Showers, Welcome Break Gaming Motel: Ibiswebsite Forecourt: Shell (with: Autogas LPG), Select, Deli2go, Costa Express, Car Wash

Parking Prices

First two hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and coaches must pay £20, or £22 to include a £9 meal voucher.

Prices can be paid in the shop with instructions in each car park. They are strictly enforced by ParkingEye.

Trivia & History

Cardiff Gate services.
Inside the services.

The services has 180 car parking spaces including 15 disabled spaces, 35 HGV spaces and 5 caravan spaces, built across 10 acres of land.

At the entrance to the car park are very narrow gate posts, designed to keep HGVs away. They shall henceforth be known as the Cardiff Gate Gates. The car park is one of few to have an overnight attendant.

A Costa and Greggs are set to open in an unrelated rival development opposite the services.

Past

Cardiff Gate services was first applied for in 1988 by a developer called Heron Homes, tied in to the construction of the A4232 and a new employment area. It was then applied for again in 1991, 1992, 1995 (by Brunswick IDL), by them again in 1998, and finally in 1999. Brunswick's proposal was not connected with the neighbouring business park which opened around the same time.

The services offered an Ibis Hotel, Little Chef, Burger King, a shop managed by Granada (later Moto) and a Elf filling station. It's not clear whether the services were operated entirely by Brunswick, or leased to Granada, who would have provided many of the facilities.

In 2002 Brunswick went into receivership. The land was then purchased by the business park, who intended to lease out more units to allow the services to cater for people working nearby as well as motorway users. One of these to open was a takeaway restaurant called Todiís. A Coffee Tempo! was also later added.

In January 2007 the Little Chef here was closed following that brand's financial problems. The filling station changed to Total.

Welcome Break Era

In July 2007 Welcome Break bought the main building for £650,000 and over a few months they brought in their facilities. The move was part of a series of gestures aimed at making the Welcome Break name about more than just long-distance motorway users.

In May 2010 a Starbucks opened replacing the Eat In and Coffee Primo, making it one of the first services in the country not to have a full restaurant. A service road next to the building was then utilised to create their first KFC drive thru.

Similar to several a-road sites, the filling station was sold to Rontec in 2012 due to Total's departure from the UK, who sold it to Shell, making it the only Shell station at a Welcome Break site not to be directly operated by them.

In late 2016, the filling station was sold to an investor for £4,000,000, meaning that the filling station would technically no longer be directly attached to the main site, but Welcome Break bought the lease from Shell in late 2016. Welcome Break still do not operate the hotel.

A Tesla Supercharger is due to be installed here soon.

Survey Results

Use with care. Outdated surveys have been included for interest only.


In 2008 the services won a five star loo award. It came top in the Welsh motorway services category.

In 2006, Holiday Which? rated Cardiff Gate as 2 out of 5.

Alternatives

Previous:Next:
Magor (16 miles) Services on the M4 Cardiff West (8 miles)
Membury (77 miles)
Michaelwood (M5 north, 32 miles)
Gordano (M5 south, 26 miles)
Welcome Break services Sarn Park (22 miles)

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