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Thurrock services

Facilities | Rating | ReviewsThurrock services
Road:M25 at J30 (southbound) and J31 (northbound)
(also accessible to traffic on the A13, A282, A1090, A1306 and the B186)

Address:Granada Hospitality Ltd
Granada Service Station
Thurrock Motorway Services Area
RM16 3BG
Telephone number:01708 865487
Signposted from the road?As Burger King/Costa/M&S
Grid reference:TQ578794
Services type:Single site located at a junction.
Visit Thurrock/Moto's official website

An experimental building design which either went very wrong, or very right, depending on how you look at it. Thurrock sits slightly isolated alongside a busy section of the M25 and provides a small offer of facilities.


Catering: Burger King, Costa, Eat & Drink Co., Costa Express, Krispy Kreme Shops: M&S Simply Food, Top Gift, WHSmith Main Amenities: Changing Places, Ecotricity electric vehicle charging point, Full Hou$e, Lucky Coin, NomadPower, Regus Express Workpod, Showers Motel: Travelodgebook Forecourt: Esso, Hursts, Subway, Costa Express, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £34. HGVs can pay £35.50 to include a £10 food voucher.

Prices are paid using PayByPhone - more details. The location code is 2467.

The fees are strictly enforced by CP Plus.

Last updated February 2018.

Trivia & Design

Thurrock services lake.
The view from the back is understated compared to the front.

Full details: History:Thurrock

The services experience a 'mini rush hour' at 21:55 as the Dartford Crossing, immediately south of here, is free to use after 22:00 only. As a result astute and frugal motorists will wait in the car park until the end of the charging period.

A 5-mile approach sign for the northbound services is the most advance example of one on the motorway network. It has the subheading "through tunnel" explaining the reason for the early warning. It also allows motorists to exit at either J31 or J30, depending on which lane they use and what the traffic is like.

A couple held their wedding reception at the services after winning a mystery prize from a local radio station. They were treated to several laps of the M25 on a coach.

The filling station here is operated by MRH.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In Spring 2017, Transport Focus calculated an 81% satisfaction score for the services.

In 2015, the services were rated 4 stars by VisitEngland.

In May 2012 and August 2011, VisitEngland rated the services as 3 stars.

Lord Adonis (Secretary of State for Transport) made little comment on the services when he made a surprise visit in September 2009, saying it had been "greatly enhanced" by the arrival of M&S.

In 2006, Thurrock was graded 3/5 by Holiday Which?

In 2005 and again in 2006, the services won a five star loo award.

A 1995 review in The Independent gave the services three stars, calling it "a pleasant place to make a stop".

The services won Disabled Toilet of the Year in 1992.


South Mimms (34 miles)
Birchanger Green (M11 north, 32 miles)
Services on the M25 road becomes A282
Clacket Lane (M25, 21 miles)
Maidstone (M20, 30 miles)
Medway (M2, 27 miles)
Tollgate (A2 eastbound, 10 miles)
Cobham (A2 westbound, 12 miles)
none Services on the A13 Stanford-le-Hope (7 miles)
Toddington (M1 north, 54 miles) Moto services Medway (M2, 27 miles)
Pease Pottage (M23 south, 43 miles)

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