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Birchanger Green services

Birchanger Green
Welcome Break
Facilities | Rating | ReviewsBirchanger Green services
Road:M11 at J8
(also accessible to traffic on the A120 and the B1256)

Address:Birchanger Green Service Station
Dunmow Road
Bishop's Stortford
CM23 5QZ
Telephone number:01279 653388
Signposted from the road?Yes
Grid reference:TL512215 (SABRE Maps)
Services type:Single site located at a junction.
Visit Birchanger Green/Welcome Break's official website
Facebook Page
Twitter: @BirchangerGreen

A single service area located at a extremely busy junction at the exit for Stansted Airport.


Catering: Burger King, Chopstix Noodle Bar, Harry Ramsden's, KFC, Starbucks, Subway, Tossed, Costa Express, Krispy Kreme, Yorkshire Tea, Starbucks Drive Thru Shops: Fone Bitz, Waitrose, WHSmith Main Amenities: Admiral Players Lounge, Ecotricity electric vehicle charging point, Game Zone, Showers, Tesla Supercharger Motel: Days Innbook/Ramadabook Forecourt: Shell (with: Autogas LPG), Select, Deli2go, Costa Express, Krispy Kreme, Yorkshire Tea, Air1 AdBlue

Parking Prices

First two hours free for all vehicles, after which HGVs, caravans and coaches must pay £30, or £33 to include a £10 meal voucher.

Prices can be paid in the shop with instructions in each car park. They are strictly enforced by ParkingEye.

Trivia & History

Birchanger Green services.
Inside the main aisle.

Full details: History:Birchanger Green

The services have a small birdwatching site. It is treated by many as an additional airport facility, as Birchanger Green offers two hours free parking compared to the steep parking charges within Stansted.

When you drive in, the petrol facilities are offered before you reach the amenity building. Normally it's the other way round, meaning these services can be confusing as the car park is the very last option you get.

There is a new rival service area just a mile away on the A120, known as Stansted services, which is actually a group of facilities aimed at airport drop-off traffic which doesn't want to use the airport amenities. Consequently, Birchanger is signed to A120 traffic as if it were a tourist attraction. Traffic joining from Stansted Business Park gets signs for both services.

Traffic Problems

The junction outside Birchanger Green suffered severe congestion in the late 1990s. This was resolved by building a new exit for the airport, but it still left a complicated roundabout, especially when going southbound.

In 2010, Welcome Break complained that the new layout made it difficult for traffic to exit the services, creating long queues in the process. They offered to pay to have the majority of services traffic directed to the A120, where it could then join the main roundabout. Their plans were rejected.

Since then, the number of complaints about the traffic flow has increased further still. Some blame recirculating traffic trying to do two laps of the car park for causing gridlock, but most agree the problem starts with the traffic lights on the roundabout.

The problems with this junction makes it odd that the Department for Transport endorsed building services here in the 1980s. They must not have foreseen the growth of Stansted.


A 77-bedroom "Days Hotel" was recently added alongside the existing 60-bedroom one as part of a £3m development. It was later re-branded to Ramada.

There are actually two large Starbucks coffee shops here, one being a former restaurant.

Tossed opened here in May 2014 - the first at a motorway service area. The same goes for Chopstix Noodle Bar, which opened in August 2016.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In Spring 2017, Transport Focus calculated a 95% satisfaction score for the services.

In 2015 and May 2012 VisitEngland rated the services as 4 stars. In August 2011, they gave it 3 stars.

In 2008 the services won a five star loo award.

In 2006 and again in 2007, the petrol station's toilets were given a three-star loo award. The services themselves were rated four-star.

In 2005 the services won a five star loo award.


none on M11
South Mimms (M25 west, 29 miles)
Thurrock (M25 east, 30 miles)
Services on the M11 none on M11
Cambridge (A14, 32 miles)
none on M11
South Mimms (M25 west, 29 miles)
Welcome Break services none nearby

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