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Content:

Chieveley

From Motorway Services Online

Chieveley
Moto
Chieveley
View pictures (9)
Road:M4 at J13
Address:Moto Hospitality Ltd
Chieveley Motorway Services Area
Oxford Road
Hermitage
Thatcham
Berkshire
RG18 9XX
Telephone number:01635 248024
Signposted from the road?As Costa/M&S
Opened:1986
Previous operators:Granada
Previous names:Newbury
Grid reference:SU479724
Services type:Singe site located at a junction.
Visit Chieveley/Moto's official website

A busy service area off the complex M4/A34 interchange offering all the basic facilities.

Contents

Facilities

General: Children's Play Area, Showers, Wi-Fi
Restaurants: Eat & Drink Co., Burger King, Costa Coffee
Shops: WH Smith, Marks and Spencer Simply Food, Ladbrokes, Krispy Kreme
Fuel: BP with pumps for Unleaded, Ultimate Unleaded, Diesel, Ultimate Diesel, LPG and AdBlu.
Motel: Travelodge[book rooms]

Parking Prices

First two hours free for all vehicles, after which HGVs must pay £16, or £18 to include a £7.50 food voucher.

There are two car parks at Chieveley Services.

1. There is a long stay car park on the left as you come in, signposted Travelodge. This costs £10 for stays over two hours.

2. The parking in front of the restaurants and shops (on the right as you come in) is free for stays up to two hours, £25 for stays of longer than 2 hours.

If you do not pay in advance and stay for over two hours you are liable for a fine of £80.

Parking must be paid for using a credit or debit card and uses the RingGo service. American Express is NOT accepted.

If you don't see the long stay parking on your way in then you have to leave the services and navigate the roundabout network to make your way back in. There is no way to drive to the long stay parking once you have reached the short stay car park.

Trivia

For years this unofficial sign was the only one on the M4

The services originally sat on the A34 southbound with a link back to the Chieveley Roundabout, so there was a lot of confusion as to whether the services were originally aimed at M4 traffic or not. Certainly, not too long ago the services weren't signed from the M4 because it wasn't deemed necessary and there were fears that the junction wouldn't cope with the extra traffic, much like Markfield. Even today the services feature non-standard signs on the motorway.

In 2004 much-needed improvement works came to Chieveley, which involved directing the A34 away from the roundabout. The works gave Chieveley a new entrance, and because the roundabout no longer had A34 traffic to deal with it was decided that there is enough capacity for the services to be signed from the M4. The old loop road isn't needed any more but it is still there for works traffic. Unfortunately, Moto didn't make a big effort when it comes to updating Chieveley, and there's still arrows pointing to bushes and signs suggesting that the services are only for the A34.

There is a Hilton Hotel opposite the services, but it's not part of the Moto site.

Like most M4 services, Chieveley was discussed on Gavin and Stacey, where Smithy says of it "Chieveley's the best, it's insane".

In 2010 the AA pointed out that the fuel at Chieveley cost 7p more than a local garage 1 mile away. Moto blamed BP for the prices, while BP blamed Moto.

Survey Results

In 2006 the services won a four star loo award and were graded 2/5 by Holiday Which?.

Alternatives

Previous:Next:
Reading (12 miles)Services on the M4Membury (12 miles)
Tot Hill (9 miles)Services on the A34Chilton (southbound only, 8 miles)
Didcot (13 miles)
Reading (12 miles)Moto servicesLeigh Delamere (40 miles)
Cherwell Valley (M40 north, 44 miles)

Comments and Reviews

Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.
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Author: Message:

Anonymous wrote:
A Parking Charge Notice issued on private land, which these services are, is not a Penalty Charge notice it is simply an invoice as far as the law is concerned. They call it a Charge Notice to make people believe it is a legally enforcable charge. It is not and you do not have to pay it. Send the notice to the issuer politely stating that you will not be paying this "invoice" as you did not agree to pay that amount for the service offered.


I wonder if that would apply to overnight HGV parking as well, I think not. We even have a Minister for Transport who seems to think there is plenty of free overnight parking for HGV's. He needs to get out more!!!


PostPosted: 14 Mar 2010, 16:43

I visited this moto services on 04th Feb 2010 and met with several customers, we had drinks and lunch as the meeting went so well. Inadvertently we stayed beyond the 2hr limit and received a parking charge notice a few days later. Pay £50 within a time period and then up to £80 after that. I was pretty disgusted to receive this notice and i can confidently say i will not be going to this service station again and inviting my customers to a service station which rips their customers off!!!! Well done MOTO for encouraging your customer to return in the future!!!!!!!NOT.


PostPosted: 16 Feb 2010, 16:59

A Parking Charge Notice issued on private land, which these services are, is not a Penalty Charge notice it is simply an invoice as far as the law is concerned. They call it a Charge Notice to make people believe it is a legally enforcable charge. It is not and you do not have to pay it. Send the notice to the issuer politely stating that you will not be paying this "invoice" as you did not agree to pay that amount for the service offered.


PostPosted: 01 Jan 2010, 12:23

I am appalled by the cost of parking at this service station. I went for a short meeting during which i purcahsed food and drink and stayed a little over two hours and am disgusted that i am now having to pay a £50 fine.


PostPosted: 12 Nov 2009, 17:06

One of our Sales team had a meeting at Chieveley last week.

Due to a late start and high interest shown by the customer, this meeting went on for a bit over 3 hours. During this time, a number of items were purchased for consumption, including coffees and lunches.

As this Services is quite close to our employee's home, he uses Chieveley quite regularly - probably 15-20 times in the past 2 years.

In today's mail, we received a Parking Charge Notice demanding £50.00 (if we pay by the 24th - otherwise they want £80.00), for overstaying the 2 hour limit. :-X

Well done Moto Chieveley!!

What a great example of how to get more customers and revenue!!
Not.


PostPosted: 12 Nov 2009, 14:39

Your information does not include WiFi connectivity; is this available at your services?


PostPosted: 30 Apr 2009, 10:15

Clever stuff your parking - what is short term and what is long term? Typical of people who write and answer questionaires - never seem to put themselves in the position of the customer - sad. Your probably well paid staff responsible and qualifed for their post failed but probably won't suffer or care at all !!!


PostPosted: 19 Jan 2009, 17:15

M4Simon wrote:
When originally built (1980s?), these services were signed from the M4. This signage was removed when Reading opened 12 miles to the east. Presumably they didn't want two Granada services competing against each other at the time.

Simon


This signage was restored last time I looked. When I've passed, there has always been signage of some sort indicating the existence of Chieveley services, though for most of its history this has been a non-standard one referring to 'Services Chieveley A34'. The Department of Transport and subsequently the Highways Agency were long hostile to the site, which Granada had built without going through the usual procedures for an MSA.


PostPosted: 18 Nov 2008, 18:42

When originally built (1980s?), these services were signed from the M4. This signage was removed when Reading opened 12 miles to the east. Presumably they didn't want two Granada services competing against each other at the time.

Simon


PostPosted: 16 Nov 2008, 06:49

A great MSA, and now a lot easier to access.


PostPosted: 07 Nov 2005, 16:38
Showing the most recent responses only: for the full thread and the ability to edit your own posts, you need to view the topic in the forums.caption=View the thread caption=Post your comment
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