Welcome Break
Road:M4 between J14 and J15
Address:Welcome Break
M4 Services
Membury Motorway Services Area
RG17 7TZ
Telephone number:01488 674360
Signposted from the road?As Starbucks/KFC/Waitrose
Previous operators:Ross
Grid reference:SU308760
Services type:Two sites located between junctions, connected by a pedestrian footbridge.
Visit Membury/Welcome Break's official website

Well-landscaped if not slightly old-fashioned service area, now furnished with the usual brands.



Main Amenities: Welcome Break Gaming, Showers, Regus Express (eastbound only), Ecotricity Electric Vehicle Charging Point
Restaurants: Burger King, Starbucks, KFC, Costa Express, Krispy Kreme
Shops: WHSmith, Fone Bitz, Waitrose
Motel: Days Inn[book rooms]
Forecourt: BP (with: LPG), BP Connect (westbound only), Wild Bean Café, AdBlue Containers, Starbucks Drive Thru

Parking Prices

First two hours free for all vehicles, after which cars must pay £11 and HGVs £18.50, or £21 to include a food voucher.

Prices can be paid in the shop and restaurant, with instructions in each car park. They are strictly enforced by ParkingEye.


Membury is built on the site of the old RAF Membury airfield. Within it is a mural painted by David Fisher, who was recruited by Forte to paint one for most of their services.

The fuel forecourt is not owned by Welcome Break but is actually a BP corporate site, under the BP Connect brand, suggesting that Membury is one of the Highways Agency owned sites. The eastbound petrol station has an unusual layout whereby refuelling vehicles face what appears to be the wrong way. Not particularly remarkable, but slightly odd.

The services can be identified by the large transmitting signal situated next to it.


One of the abandoned buildings before becoming a Starbucks

Ross originally wanted the services to be a replica of their first site at Leicester Forest East, however they couldn't afford to manage the traffic on the M4 whilst the bridge was being built. Even so, remnants of the idea can still be seen: both sides have a restaurant on a second floor which is accessed on a staircase, with the option of eating outdoors on a terrace. Moving the restaurant upstairs creates a rare bit of space in the rest of the services.

Fortes wanted to build a tie rack, dry goods shop and shirt shop.

The services have an extra building which used to be a Happy Eater, later a Little Chef and then a Red Hen. It closed with the demise of Red Hen, the westbound side is now a training centre, while the eastbound side is unchanged and appears to contain a lot of the original furniture. This building is now utilises the new Starbucks drive thru outlet.

A Starbucks drive thru opened here on the eastbound side on 8 August 2012. The new drive thru outlet utilises the old Little Chef restaurant, away from all the main facilities. In May 2013, A Regus Express Meetings Room joined the disused part of the same building that houses the Starbucks. Another Starbucks Drive Thru then joint its eastbound counterpart on the westbound side on 20 December 2013.

A Subway outlet is due to open here on the northbound side and a Harry Ramsden's outlet is due to open here on the southbound side. They are both due to open in early April 2015. They are both replacing the former Eat In outlets.

Survey Results

In May 2012 and August 2011, Visit England rated the westbound services as 4 stars and the eastbound side as 3 stars.

In 2007, the westbound services won a four-star loo award. The eastbound side won a three-star loo award.

In 2006, the services won a four star loo award.

Also in 2006, Holiday Which? rated the services at 3/5.


Chieveley (11 miles)Services on the M4 Leigh Delamere (29 miles)
none nearbyWelcome Break services none nearby on M4
Michaelwood (M5 north, 56 miles)
Gordano (M5 south, 56 miles)

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