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Norton Canes

Norton Canes
Roadchef
Norton Canes
Road:M6 Toll between JT6 and JT7
Address:Road Chef
Norton Canes M S A
Bettys Lane
Norton Canes
Cannock
Staffordshire
WS11 9UX
Telephone number:01543 272540
Signposted from the road?Yes
Opened:2004
Grid reference:SK023074
Services type:Single site located between junctions with access to both sides.
Visit Norton Canes/Roadchef's official website
Foursquare
Twitter: @Norton_Canes

Located off its own unnumbered junction, Norton Canes is one of the newest motorway services in the UK. It's very popular and very busy, and is well landscaped, with fountains and picnic benches located around it.

Contents

Facilities

Main Amenities: Jackpot £500, Meeting Room, Picnic Tables, Showers
Restaurants: The Burger Company, Costa, Costa Express, Krispy Kreme, Chozen Noodle, Fresh Food Café
Shops: WHSmith, Fone Bitz
Motel: Days Inn[book rooms]
Forecourt: BP (with: LPG), Wild Bean Café, AdBlue Containers

Parking Prices

First two hours free for all vehicles, after which cars must pay £12 and HGVs, caravans and coaches £21, or £23 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 5263.

The fees are strictly enforced by CP Plus.

Trivia

Inside the services.

One of Roadchef's most profitable sites. When it opened it had a separate car park for local traffic, with a barrier separating the two (without that cars would be able to escape the toll by changing car parks). This meant it technically functioned as a local service area as well as a major MSA, even if it was never really used as such. By 2010 the local car park had been gated off with only authorised traffic able to access it.

Facilities

The food is served in a new 'cook to order' and 'proper' style, taking 10 minutes to cook and pleasing the BBC's 'The Money Programme', but it costed nearly £50 to feed a family of four! It also featured in their 'Top Gear' in 2004.

The Fresh Food Cafe opened here on 13 February 2014.

A Regus Express meeting room is due to open here soon.

Planning

The site occupies 68 acres, and it opened on the 9th March 2004, a few months after the motorway itself. When it opened it was described as "a new era in services". The parking areas can accommodate 350 cars, 52 lorries, 25 coaches and 6 caravans, in addition to a 110-space overflow car park (which is used much more than you'd think, see the photos).

The services were first proposed in 1993 as part of the toll road project and were initially rejected by the council on environmental grounds and because the plans were put forward before the M6 Toll had been finalised.

Survey Results

In May 2012 and August 2011, Visit England rated the services as 4 stars.

The services were inspected by the AA on the 24th and 25th of March 2007. These are their results:

Category:Rating:
Road safety and parking:Very Good
Outdoor facilities:Acceptable
Access and indoor facilities:Good
Catering:Acceptable
Shop:Very Good
Family Friendliness:Very Poor
Service:Very Good
Hygiene:Very Good
Pricing:Very Poor
Final Score:Acceptable

The services were said to be spacious with a good variety of food, but the food was not tasty and required plastic cutlery, and for a new build it had no outdoor play area and a poor indoor one.

In 2006, Holiday Which? visited and rated the services at 4/5, they liked the individuality of the products for sale.

Alternatives

Previous:Next:
none on M6 Toll
Stafford (North) (M6 northbound, 20 miles)
Stafford (South) (M6 southbound, 19 miles)
Telford (M54, 21 miles)
Services on the M6 Toll none on M6 Toll
Corley (M6, 29 miles)
Warwick (M40, 47 miles)
Tamworth (M42 north, 16 miles)
Sandbach (M6, 41 miles)
Stafford (South) (M6 southbound, 19 miles)
Roadchef services Watford Gap (M1 south, 50 miles)

Visitor Feedback


Views expressed in these comments are those of the individual contributor. They are moderated by Facebook.

AA survey results from the Automobile Association, you can view the full report and what they were looking for in this PDF document.

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