Frankley
| Frankley | |
| Moto | |
| Road: | M5 between J3 and J4 |
| Address: | Moto Frankley Motorway Services Illey Lane Birmingham Worcestershire B32 4AR |
| Telephone number: | 0121 5503131 |
| Signposted from the road? | As Costa/Burger King (northbound) Burger King/Costa/M&S (southbound) |
| Opened: | 1966 |
| Previous operators: | Granada |
| Previous names: | Birmingham South |
| Grid reference: | SO988812 |
| Services type: | Two sites located between junctions, with no public connection between them. |
| Visit Frankley Northbound/Moto's official website Visit Frankley Southbound/Moto's official website Facebook Page | |
The northernmost services on the M5, Frankley is very old but it has been refurbished several times.
Contents |
Facilities
General: Showers, Wi-Fi
Restaurants: Eat & Drink Co., Burger King, Costa Coffee (northbound only)
Shops: WH Smith, Marks and Spencer Simply Food (southbound only)
Fuel: Esso with pumps for Unleaded, Ultimate Unleaded, Diesel and Ultimate Diesel
Motel: Travelodge[book rooms] (southbound only)
Parking Prices
First two hours free for all vehicles, after which cars must pay £8 and HGVs £17, or £19 to include a £7.50 food voucher.
Prices can be paid through the phone, with instructions in each car park. They are strictly enforced by CP Plus.
Trivia
It seems there will never be an end to the jokes about Frankley's name, especially as it's close to Rubery. It was the first service area of its type when it opened in 1966.
The southbound services have a very odd design, with a restaurant and toilets on the second floor. It's one of very few services to have a full second story, and it backs out over the exit road. This design used to be replicated on the northbound side, but that was demolished and moved away from the road as part of the M5 widening scheme in the 1980s. There used to be a bridge connecting the two services, which would have joined the southbound building where the stairway currently is.
Survey Results
In late 2006 Frankley starred on the BBC's 'The Money Programme', which described it as 'terrible'. At 2pm it had ran out of food.
In 2006 Frankley was also noted for having the best toilets at any UK motorway service area!
Also in 2006, the services were rated 3/5 by Holiday Which?
The services were inspected by the AA on the 4th and 5th of April 2004. These are their results:
| Category: | Rating: |
| Road safety and parking: | Good |
| Outdoor facilities: | Very Poor |
| Access and indoor facilities: | Acceptable |
| Catering: | Poor |
| Shop: | Very Good |
| Service: | Very Good |
| Communications: | Very Poor |
| Pricing: | Very Poor |
| Final Score: | Poor |
The self-service restaurant, range of goods in the shop and staff were all good, but the building was old, dirty, had few external facilities and had a long wait for a poor range of unappetising meals.
Alternatives
| Previous: | Next: | |
| none on M5 Hilton Park (M6 north, 18 miles) Corley (M6 south, 31 miles) Telford (M54, 33 miles) Tamworth (M42 north, 34 miles) | Services on the M5 |
Strensham (29 miles) Hopwood Park (M42, 11 miles) |
| Hilton Park (M6 north, 18 miles) Tamworth (M42 north, 34 miles) | Moto services | none nearby |
Comments and Reviews
With thanks to the users 'Ziathon' and 'jamess' for the information used on this page.
AA survey results from the Automobile Association, you can view the full report and what they were looking for in this PDF document.
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