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Cobham services

Cobham
Extra
Facilities | Rating | ReviewsCobham services
Road:M25 between J9 and J10

MAP AND DIRECTIONS
Address:Cobham Motorway Service Area M25
Cobham
Surrey
KT11 3DB
Telephone number:01494 678876
Signposted from the road?Yes
Opened:2012
Grid reference:TQ110576
Services type:Single site located between junctions with access to both sides.
Visit Cobham/Extra's official website
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This is the Extra service area on the M25. For the service station on the A2, see Services on the A2.

The M25's much-needed fourth service area finally opened in September 2012, bringing brand-spanking new and absolutely huge facilities to the south-western corner of the London Orbital.

Facilities

Catering: Carvery Express, Chozen Noodle, El Mexicana, Greggs, Harry Ramsden's, KFC, McDonald's, Mint Leaves, Papa John's Pizza, Starbucks, Tossed, West Cornwall Pasty Co, Costa Express, Krispy Kreme, Nescafé Alegria Shops: M&S Simply Food, Top Gift, WHSmith Main Amenities: Children's Play Area, Ecotricity electric vehicle charging point, Picnic Area, Quicksilver, Regus Express, Revolution Self Service Launderette, Showers Motel: Days Innbook Forecourt: Shell (with: Autogas LPG), Select, Deli2go, Costa Express, Krispy Kreme, PG Tips 2Go, Air1 AdBlue, Coach Toilet Drop, Hydrogen Refuelling Area

Parking Prices

First three hours free for all vehicles, after which you must pay £28 per 24 hour period. Parking tickets can be bought from machines in the car park.

Trivia and History

Cobham services.
Inside the main food court.

A Coach Toilet Drop facility was added to the Shell garage, free for coaches with 25 or more passengers. The filling station is operated by Shell.

At night, the coach park officially doubles-up as an overflow lorry park (this tends to happen at most services against their will, but Cobham is currently the only one to embrace this).

On the evening of 21 February 2016, the services were forced to close after a small car meet going viral on social media. Over 3000 people descended on the services causing severge tailbacks on the M25 and filling the car park - news report.

The services received a lot of media attention in June 2017, following a fatal assault in the petrol station.

Planning and Opening

During the same week as Cobham receiving planning permission, Beaconsfield services on the M40 were too. Upon granting the permission, John Prescott said there was a "a clear and compelling need" for it.

Despite this, it was very controversial, especially as the site was built on green belt land at New Barn Farm. The services themselves are built to the south of the motorway, with an underpass allowing eastbound traffic to access them.

An opening ceremony was held on 6 October 2012 to mark the opening of Cobham - details.

Design

The services consist of one very large amenity building and an equally large petrol station. The amenity building (signposted as a food court) is similar to most Extra services in that it has the main units spread out around a central atrium, with toilets at the back. The hotel is then built-in at the side. A number of temporary-style units are placed in the middle, amongst the seating.

In 2016, significant changes were made to the road layout at what used to be a standard roundabout used to enter and exit the services. While the original layout was praised for its efficient and simple design, it proved to be crippled by the heavy weight of traffic and by motorists' forgetting which direction on the M25 they were using. As a result, the new layout has many signs, each with a heading pleading "PLEASE GET IN LANE".

Franchises

When the plans for the services first went public, the services were going to include an LP4 restaurant and an Etap Hotel but these were replaced by Welcome Break's Eat In and Days Inn respectively. This was the first time one operator's own creation has been introduced to a rival service station. The Eat In restaurant was the last remaining Eat In restaurant to close on the motorway network in June 2015. It was replaced by Harry Ramsden's, Papa John's Pizza and Tossed which all opened on 7 July 2015.

The Costa Express machine and a Krispy Kreme counter are also run by Welcome Break and are found in this area. The Starbucks café, which was the largest in Europe when it opened, is also operated by Welcome Break. Welcome Break are due to open a Pizza Express here soon.

Greggs, West Cornwall Pasty Company and M&S Simply Food are run by Moto. Another Krispy Kreme cabinet can be found next to West Cornwall Pasty Company.

The services used be the only services to offer both Starbucks on the Go as well as Costa Express machines, both under one roof. The Starbucks on the Go machine has since been replaced by a Nescafé Alegria machine.

A Nando's restaurant is due to open here on 29 November 2017 in a new extension to the main amenity building.

Survey Results

Use with care. Outdated surveys have been included for interest only.


In Spring 2017, Transport Focus calculated a 97% satisfaction score for the services.

In April 2017, the Forecourt Trader Shop Doctor visited the filling station and praised the variety of items in the shop.

In the 2016 Loo of the Year Awards, Cobham came top in the English motorway services category.

In 2015 the services were rated 5 stars by VisitEngland.

In 2013 and 2014 the services won a platinum loo award.

Alternatives

Previous:Next:
Clacket Lane (22 miles)
Pease Pottage (M23 south, 39 miles)
Services on the M25 South Mimms (42 miles)
Toddington (M1 north, 51 miles)
Beaconsfield (M40 north, 26 miles)
Heston (M4 east, 21 miles)
Reading (M4 west, 42 miles)
Fleet (M3 south, 23 miles)
Ripley (A3 south, 5 miles)
none on M25
Beaconsfield (M40 north, 26 miles)
Extra services none

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