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Maidstone services

Facilities | Rating | ReviewsMaidstone services
Road:M20 at J8
(also accessible to traffic on the A20, but via a short section of motorway)

Address:Roadchef Motorways Ltd
Junction 8
M20 Motorway
ME17 1SS
Telephone number:01622 631100
Signposted from the road?As McDonald's/Costa
Grid reference:TQ825551
Services type:Single site located at a junction.
Visit Maidstone/Roadchef's official website

Maidstone is a fairly spacious service station on the M20, although it has few lorry spaces.


Catering: Costa, McDonald's, Restbite, Costa Express, Krispy Kreme Shops: Cotton Traders, Top Gift, WHSmith Main Amenities: Ecotricity electric vehicle charging point, Jackpot £500, Showers Motel: Days Innbook Forecourt: Esso, Snack and Shop, Costa Express, Rollover Hot Dogs, AdBlue Containers

Parking Prices

First two hours free for all vehicles, after which cars must pay £20 and HGVs, caravans and coaches £31, or £34 to include a £10 food voucher.

Prices are paid using PayByPhone - more details or in the shop or restaurant. The location code is 5256.

The fees are strictly enforced by CP Plus.


For some time, Maidstone was the only service area on the M20. The services were first planned in 1971, slightly further up the M20 at Honeyhills Woods (also called Detling). It was expected to go to tender in 1974, and to open in 1977 after the Landscape Advisory Committee dropped their objections.

The actual services, built near Hollingbourne, didn't open until 1997 following numerous planning difficulties, on top of questions over where the next services would be. It was eventually developed privately.

The restaurant had seating for 280 people upon opening.

The Channel Tunnel Rail Link was rammed through the access roads to the services, although space had been left for it.

The filling station is now operated by MRH and was previously operated by Esso themselves.

Survey Results

Use with care. Outdated surveys have been included for interest only.

In 2015, the services were rated as 4 star by Visit England.

In May 2012 and again in August 2011, Visit England rated the services as 3 stars.

In 2000, the AA rated the services as "acceptable". It came top out of the 10 surveyed, and was the only Roadchef visited.


none on M20
Clacket Lane (M25 west, 27 miles)
Thurrock (M25 north, 31 miles)
Services on the M20 Folkestone (23 miles)
none on M20
Clacket Lane (M25 west, 27 miles)
Roadchef services none

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