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Content:
Frankley
MSO Home - Services List - Frankley
Moto services, M5 between J3 and J4
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Road: M5
Junction: Between J3 and J4
Operator: Moto
Location: West Midlands B32 4AR
Telephone: 01215 503131
Signed from the motorway? Yes
Previous operators: Granada
Previous names: Birmingham South
Services type: Two sites located between junctions, with no public connection between them.
Official website: Visit Frankley/Moto's official website
The northernmost services on the M5, Frankley is very old but it has been refurbished several times.
Choose a section: Main Page | Location, Map & Directions
Facilities:
General: Cash Machine, Pay Phones, Showers
Food/Drink: Eat & Drink Company, Burger King, Caffè Ritazza
Shopping: WH Smith, Marks and Spencer Simply Food
Fuel: Esso with pumps for Unleaded, Ultimate Unleaded, Diesel and Ultimate Diesel
Motel: Travelodge
Photos:
Click on a photo to view the full size. If you have one to add, contact me. It's never too late to get your name in the limelight.
 | The front of the services. Photo taken whilst travelling northbound in 2007 by Robert Soar. It's used under this Creative Commons |
 | Inside the restaurant, looking very clean. Photo taken whilst travelling northbound in 2007 by Robert Soar. It's used under this Creative Commons |
 | Burger King. I wonder how long it took someone to get those chairs exactly right. Photo taken whilst travelling northbound in 2007 by Robert Soar. It's used under this Creative Commons |
 | Frankley, as it looked before the refurbishment. Photo taken whilst travelling southbound in 2005 by David Medcalf. It's used under this Creative Commons |
Trivia:
It seems there will never be an end to the jokes about Frankley's name. It was the first service area of its type when it opened in the early 70s.
Survey results:
In late 2006 Frankley starred on the BBC's 'The Money Programme', which described it as 'terrible'. At 2pm it had ran out of food!
In 2006 Frankley was also noted for having the best loos at any UK motorway service area!
Also in 2006, the services were rated 3/5 by Holiday Which?
The services were inspected by the AA on the 4th and 5th of April 2004. These are their results:
| Category: | Rating: |
| Road safety and parking: | Good |
| Outdoor facilities: | Very Poor |
| Access and indoor facilities: | Acceptable |
| Catering: | Poor |
| Shop: | Very Good |
| Service: | Very Good |
| Communications: | Very Poor |
| Hygiene: | Acceptable |
| Pricing: | Very Poor |
| Final Score: | Poor |
The self-service restaurant, range of goods in the shop and staff were all good, but the building was old, dirty, had few external facilities and had a long wait for a poor range of unappetising meals.
Parking Prices:
Vehicle: | For up to 2 hours: | For 2 to 24 hours: |
| Cars: | FREE | £8 |
| HGVs & Carvans: | FREE | £17* |
| Coaches: | FREE | £17* |
* For an extra £2, the price will include a £7.50 meal voucher. | ||
Alternatives:
- Hilton Park Moto services on the M6, 18 miles to the north.
- Tamworth Moto services on the M42, 34 miles to the north.
- Telford Welcome Break services on the M54, 33 miles to the north.
- Corley Welcome Break services on the M6, 31 miles to the north.
- Strensham RoadChef/McDonalds & Costa services on the M5, 29 miles to the south.
- Hopwood Park Welcome Break services on the M42, 11 miles to the east.
Main Page | Location, Map & Directions
With thanks to the user 'Ziathon' for the information used on this page. AA survey results from the Automobile Association, you can view the full report and what they were looking for in this PDF document.